Administrative Assistant 2

Department: Law Admissions
Salary/Grade: NEX/10

Target hiring range for this position will be between $38,460.96 - $48,065.76 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Job Summary:

Northwestern Pritzker School of Law, one of the country's top law schools, is seeking an Admissions Assistant for their Office of Admissions and Financial Aid. This role will serve as the first point of contact for more than 8,000 applicants to the various Juris Doctor and LLM programs at the law school. This role will assist in the successful coordination of the application and admissions cycle, maintain administrative duties aligned with our admissions operations and customer service responsibilities to our prospect, applicant, and admitted student populations. The role also assists admissions team members with project related work in relation to admitted student events, current student led initiatives, on and off campus recruitment and yield events, as well as customized visits to the law school.

The ideal candidate will be able to demonstrate strong communication and organization skills, as well as maintain a professional demeanor while working in a fast-paced environment and providing excellent customer service.

Proficiency with the Microsoft Office suite of programs as well as general database knowledge is preferred. If you are interested in joining a collaborative team filled with seasoned higher education professionals, we welcome your application.

Northwestern Pritzker Law prides itself on its active and diverse community, which brings together a passionate and talented group of students, staff, and faculty. The Law School endeavors to take principled action towards ensuring that we live up to our responsibility-and our institutional values-to create a diverse, equitable, and inclusive community for all constituents. Law School leadership commits to working tirelessly to ensure every member feels valued, all students can study and train to be successful in their careers, all staff members can develop personally and professionally, and where our faculty can both teach and support our students and produce top quality research and scholarship.

Specific Responsibilities:

• First point of contact and primary information source for prospective, admitted, and current students. Answer general account email and telephones, maintain and organize postal mail to and from the office. Greet and assist visitors and walk-ins.
• Assist with coordinating department-led admissions activities, including campus visits, tours, events, and meetings.
• Assist with coordinating in-person visits for prospective and admitted students, including supporting communications, helping develop visit schedules, arranging meetings and campus activities, answering questions, and facilitating travel stipends when available.
• Serve as the primary coordinator for physical mailings and assist with admissions communications, including admitted student packets and email campaigns. Responsibilities may also include running standard reports from admissions databases.
• Assist with the planning, preparation, and execution of on- and off-campus recruitment and yield events, including coordinating logistics, managing registrations and event calendars, preparing materials, and supporting pre-event and day-of activities.
• Process incoming applications and maintain accurate, complete applicant records in admissions systems, including organizing and updating application materials and preparing files for review throughout the admissions process.
• Assist with office tasks including filing, maintaining office supply inventory, ordering supplies, setting and maintaining calendar appointments, and room reservations.
• Monitor and track admissions office activity, including visitor traffic, phone and email volume, and other operational trends and workflow patterns throughout the admissions cycle.

Miscellaneous

Perform other duties as assigned

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• A high school diploma or its equivalent along with 2 years of administrative support experience is required.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Excellent written and verbal communication skills
• Must be able to maintain a professional demeanor
• Ability to multi-task in a project oriented, fast paced environment
• Ability to work collaboratively as a team member and contribute to shared goals
• Basic knowledge of word-processing, spreadsheet, email, and database software programs
• Ability to work with minimal supervision
• Strong attention to detail

Preferred Qualifications: (Education and experience)

• Bachelor's degree or its equivalent
• Experience in customer service setting
• Strong organization skills
• Strong written and oral communication skills

Preferred Competencies: (Skills, knowledge, and abilities)

• Familiarity with the Microsoft Office Suite of programs
• Comfortability speaking with and engaging with others via phone and email
  

Benefits:

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.