Business Operations Manager - Airports Division

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Job Summary:

Job Responsibilities

• Drives revenue growth through targeted, customer-centric initiatives and effective stakeholder partnerships.
• Achieves revenue goals through strategic marketing, digital strategies, and accurate reporting.
• Generates new opportunities and grows market share by leveraging marketplace insights.
• Collaborates with Sales, Operations, and Finance to establish standards and drive performance.
• Implements enterprise-wide changes and standardization initiatives locally.
• Enhances market presence through internal and external marketing efforts.
• Builds strong relationships with airport authorities and key stakeholders to boost revenue.
• Manages signage inventory, installation schedules, and repairs.
• Works with Sales Manager to optimize pricing, marketing, and contract reviews.
• Facilitates sales opportunities through airport walkthroughs and meetings.
• Performs other duties and projects as assigned.

Job Qualifications

Education

• Bachelor's degree or equivalent combination of education, training, experience, or military experience.

Work Experience

• Five (5) + years of leadership in sales, marketing, development, properties and/or project management.
• Project Management and Operations Management experience preferred.

Skills

• Able to multi-task and balance multiple priorities.
• Ability to identify root cause of issues and quickly work to resolve them.
• Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Competencies

• Achievement Orientation: Focusing efforts on meeting challenges and achieving high quality results consistent with the organization's goals.
• Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
• Client Focus: Providing service excellence to internal and/or external clients.
• Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.
• Decision Making: Using critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity.
• Ensuring Accountability: Holding yourself and others to high standards of accountability and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Presentation: Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience and managing the logistical components of the presentation such as the location and technology.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitive use of hands.
• Employee must have the ability to see written documents and computer screens, and to adjust focus.
• While performing the duties of this job, the employee is regularly required to lift, pull, push, and position ladders, material, and equipment, occasionally more than 50 pounds.
• Employee is required to climb ladders and/or stairs.
• Work performed in a temperature-controlled office/airport environment about 60%.
• Able to walk through airport terminals of varying sizes.

Other Requirements

• Able to travel up to 30-40% of the time for periodic corporate meetings, sales related meetings, spend time with team members and industry events.
• When needed, able to work beyond normal business hours to help meet critical deadlines.
• Has a valid driver's license.
• Access to a reliable vehicle.

Location

Position Type

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Clickhere to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.