Customer System Security Engineer

Join Hitachi Energy and help secure the future of the power grid. As a Customer Cybersecurity Engineer, you will play a critical role in delivering secure, reliable control systems that support utility and industrial customers across North America. You will serve as a trusted technical advisor, helping project teams navigate evolving cybersecurity requirements, industry standards, and customer expectations while ensuring our advanced power quality solutions remain protected and compliant.

In this role, you will work closely with customers, internal cybersecurity specialists, engineering teams, and global colleagues to design, implement, verify, and continuously improve cybersecurity controls for advanced control, SCADA, HMI, and network environments. You will stay current on cybersecurity regulations, security advisories, and industry best practices, translating technical requirements into practical solutions that strengthen system resilience and project success. This position offers the opportunity to contribute to innovative FACTS technologies that help utilities modernize power systems, improve grid reliability, and support the energy transition. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This hybrid position is based in the Raleigh/Cary, North Carolina area and offers meaningful collaboration with teams across North America and globally.

• Assess customer cybersecurity and network requirements and translate them into secure control system solutions.

• Design, implement, test, and deploy cybersecurity controls within control system environments.

• Collaborate with customers, project teams, and cybersecurity experts to align technical solutions and compliance objectives.

• Perform cybersecurity verification and validation activities in test environments and at customer sites.

• Support factory acceptance testing (FAT), site acceptance testing (SAT), commissioning, and system integration activities.

• Monitor emerging cybersecurity standards, security advisories, and regulatory requirements across the U.S. and Canada.

• Develop technical documentation and support quality assurance activities throughout the project lifecycle.

• Evaluate and strengthen the security of DCS, SCADA, HMI, and operational technology (OT) network environments.

• Bachelor's degree in Engineering, Computer Science, Operational Technology, Electrical Engineering, or a related technical discipline.

• Three or more years of experience with network infrastructure, OT systems, or virtualized environments such as VMware, Hyper-V, or cloud-based platforms.

• Experience with network technologies including VLANs, VPNs, redundancy protocols, PKI, SSL/IPSec, RBAC, AAA, and network access controls.

• Knowledge of Windows operating systems, OT cybersecurity practices, and industry standards such as IEC 62443 and NERC CIP.

• Familiarity with cybersecurity tools such as Nessus, CIS-CAT, Nmap, McAfee ePO, IDS, IPS, or SIEM platforms.

• Strong communication and stakeholder management skills; cybersecurity certifications such as CompTIA Security+, Network+, or similar are highly desirable.

• Comprehensive Health Coverage - Medical, dental, vision, and prescription plans

• Retirement Savings - 401(k) with company match and additional contributions

• Paid Time Off - Flexible PTO, paid holidays

• Professional Growth - Tuition reimbursement and continuous learning programs

• Family Support - Parental leave, adoption assistance, and fertility benefits

• At Hitachi Energy, you'll work on technologies that help strengthen electrical infrastructure and support the global energy transition while collaborating with talented professionals around the world.

• We invest in career growth through ongoing learning, knowledge sharing, and opportunities to work on complex, high-impact projects across global teams.

• We foster an inclusive environment where innovation, integrity, safety, and collaboration empower employees to do their best work.

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.