Student Services Analyst (Embedded Advisor)

$53,050.25 - $68,964.82/annually, DOE

114

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours: Monday - Thursday, 7am-6pm

12 Months

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. 
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. 

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at https://www.mesacc.edu/.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs: 

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)

• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) 

The Embedded Advisor serves as a trusted guide, advocate, and brand ambassador for Mesa Community College (MCC), working both within partner high schools and on the MCC campus to strengthen the college-going pipeline. This dynamic, student-centered role is designed to support seamless transitions from high school to college by recruiting, advising, onboarding, and supporting students through early college and postsecondary pathways with goals to increase early college engagement, postsecondary enrollment, and milestone completion leading to student success..

Embedded within Mesa Public Schools and other partner districts, the advisor builds meaningful relationships with students, families, counselors, and educators while maintaining a strong presence on the college campus to support enrollment, engagement, and student success goals. The Embedded Advisor recruits students into early college opportunities, including Dual Enrollment, Achieving a College Education (ACE), and Hoop of Learning (HOL), and supports students throughout their entire early college journey, from initial outreach and onboarding through successful participation and completion of program milestones with the goal of increasing early college participation and student success.

In addition, the Embedded Advisor actively recruits students into postsecondary programs at MCC and serves as a one-stop support resource, guiding them through admissions, applications, FAFSA completion, orientation, registration, academic planning, and first-term enrollment. By providing high-touch, personalized support, the advisor ensures students are prepared, confident, and connected as they begin their college experience.

As a visible ambassador for MCC, the Embedded Advisor leads outreach and recruitment initiatives, represents the college at events and in the community, hosts campus tours, workshops, and programming, and engages students and families through phone calls, text messaging, and in-person, virtual, and digital platforms.The advisor collaborates closely with high school partners, campus departments, and community organizations to expand access, promote opportunity, and drive enrollment growth.

The Embedded Advisor leverages technology, CRM systems and student information platforms to track outreach, monitor student progress, showcase impact, and support institutional recruitment and retention goals. This role blends advising, recruitment, relationship-building, and case management to create a holistic, student-focused experience from high school through college success.

Work Schedule
During the academic year, the Embedded Advisor will split time between assigned high schools (approximately 60 percent) and the Mesa Community College campus (approximately 40 percent). During summer and academic breaks, the position will be fully based on the MCC campus to support student services and enrollment operations.

• Recruit, advise, and support students participating in Dual Enrollment, Achieving a College Education (ACE), and Hoop of Learning (HOL) programs to increase enrollment and student success.

• Provide comprehensive, end-to-end support for students and families throughout the early college journey, from initial outreach and onboarding through program completion.

• Serve as a consistent point of contact practicing accessibility and providing outreach for early college students and families.

• Support students with course selection and milestone completion.

• Monitor academic progress, engagement, and persistence, and provide timely interventions as needed.

• Maintain accurate documentation of student interactions and progress using institutional systems.

• Conduct outreach, individual advising sessions, group workshops, and develop and deliver classroom presentations and programming.

• Communicate clear, accurate, and timely information related to early college participation.

• Provide programming, workshops, tours, and experiences to assist with recruitment, on-boarding, and successful participation in early college programs. 

• Recruit high school students into postsecondary programs at Mesa Community College to increase new student enrollment.

• Guide students through admissions, applications, FAFSA completion, orientation, class registration, and the milestones required for successful  first-term enrollment to increase new student success.

• Provide targeted onboarding support through accessibility and outreach to ensure students are prepared for successful postsecondary entry.

• Assist students with understanding degree options, academic pathways, and institutional requirements.

• Provide programming, workshops, tours, and experiences to assist with recruitment, on-boarding, and successful first term enrollment. 

• Track onboarding milestones and follow up with students to ensure timely completion.

• Collaborate with campus departments to coordinate enrollment and transition support.

• Conduct outreach, individual advising sessions, group workshops, and develop and deliver classroom presentations and programming.

• Serve as a visible brand ambassador for Mesa Community College in high schools and the community.

• Build and sustain strong relationships with students, families, educators, counselors, and administrators.

• Represent MCC at school visits, community events, recruitment fairs, and informational sessions in order to grow the admissions pipeline and increase early college and post-secondary enrollment.

• Plan and host campus tours, workshops, and programming.

• Collaborate with high schools, community organizations and partner districts to expand access and awareness.

• Engage students and families through in-person, virtual, phone, and digital communication platforms to provide a high level of customer service.

• Support institutional efforts to strengthen and grow the college-going pipeline.

• Utilize CRM systems, student information systems, and outreach platforms to document engagement and outcomes.

• Track recruitment, enrollment, and persistence data to support program goals.

• Monitor caseloads, outreach activities, and student progress.

• Prepare reports and summaries to demonstrate impact and progress toward targets.

• Maintain accurate, confidential student records in compliance with institutional policies and FERPA.

• Collaborate with supervisors and colleagues to support program planning and continuous improvement.

• Participate in meetings, training, and professional development activities.

•  Maintain up-to-date knowledge of college resources, scholarships, and community services

• Support campus and district initiatives related to early college and enrollment services.

• Perform other related duties as assigned in support of MCC's mission and student success.

Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs 

OR 

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements outlined in law or regulation

1. Master's degree preferred 
2. Two years of experience providing support or guidance to students, clients, or customers through complex processes or systems to achieve defined outcomes.
3. Two years of experience in recruitment, outreach, or sales roles with a record of achieving measurable results.
4. Demonstrated ability to develop and deliver materials, presentations, programming or support structure that support recruitment, engagement, retention, and successful outcomes for students, clients, or customers.
5. Demonstrated experience establishing and sustaining partnerships that increase access, engagement, or participation.
6. Bilingual proficiency in English and Spanish preferred.(weight: least important)
7. Demonstrated ability to use technology to perform job duties, organize work, and track progress against goals.
8. One year of relevant full-time MCCCD experience during the previous two years

This is an in-person, on-site position; no remote work options are available

May require working evening and weekend hours (example: Saturday coverage during peak weeks)

Required to sit for a prolonged period of time; viewing a computer monitor

May be required to travel or be assigned to another MCCD location

Travel to campus during interview/selection process will be at candidate's own expense

MCC does not sponsor individuals for work visas

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications.  A cover letter may further highlight an applicant's knowledge, skill and abilities.  All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered. 

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked) 
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship.  If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu

MCCCD is an Equal Opportunity Employer.

Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar > Navigator > Self Service > Recruiting > Careers.  Click on link for instructions on how to apply.

Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers.

If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline.  We are accessible on business days from 8:00 am to 5:00 pm Arizona time.

Open until filled

First Review: 9/02/2026

Applications received after the review date may not be screened

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.  Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.