Experienced Associate, Industry Specialty Services

Job Summary:

An Experienced Associate in the Industry Specialty Services Group provides professional advisory services that are sensitive to the needs and values of nonprofit and grantmaker organizations. This is a unique opportunity for a mission-oriented professional who wants to leverage their organizational strategy, consulting, and business transformation expertise to support these mission-driven organizations across many mission areas and geographic reach.
The team is a growth-oriented consulting practice dedicated to building the capacity of nonprofit and grantmaker organizations. We partner with organizations to help them attain operational excellence, sharpen organizational strategy, improve business processes, modernize technology, navigate change, and effectively achieve their desired impact. Our collaborative approach includes client input and involvement at each stage of an engagement.

Job Duties:

Service Delivery
* Executes defined tasks and components within advisory and consulting engagements, including organizational strategy, business process improvement, technology transformation, and change management
* Conducts research and gathers data to inform the development of client policies, procedures, and operating models
* Documents current-state processes, workflows, and organizational structures through interviews, observation, and review of client materials
* Performs analysis of client data and information, organizing findings into structured formats such as spreadsheets, process maps, and summary tables
* Prepares first drafts of engagement components, including sections of reports, presentation slides, memos, and correspondence, for review by senior team members
* Captures and documents meeting notes, action items, and stakeholder input, and maintains engagement documentation and version control
* Assists in the assessment of technology solutions by compiling requirements, researching vendors, and summarizing options for evaluation
* Supports change enablement activities by drafting communications, preparing training materials, and tracking adoption metrics under direction
* Compiles inputs for performance indicators, dashboards, and effectiveness reporting
* Supports financial modeling by populating templates, validating data inputs, and performing defined calculations

Project Management
* Tracks assigned tasks, timelines, and deliverables within a workstream and escalates risks or delays to senior team members
* Coordinates logistics for client meetings and working sessions, including scheduling, materials preparation, and follow-up documentation

Practice and Service Development
* Contributes to internal initiatives and monthly meetings by preparing materials and researching topics that support the development of services for nonprofit organizations
Professional Development
* Builds foundational consulting skills and industry knowledge, applies feedback from senior team members, and progressively takes on components of greater complexity

Supervisory Responsibilities
* N/A

Qualifications, Knowledge, Skills, and Abilities:

Education
* Bachelor's Degree in Business Administration, Public Administration, Nonprofit Management, Organizational Leadership or Development, Management, Economics, Finance, Public Policy, Information Technology, Data Analytics, Human Resources Management, Industrial/Organizational Psychology, or Communications, preferred
* MBA or MPA, preferred

Experience
* One (1) or more years of demonstrated experience in management consulting, advisory services, organizational strategy, business process improvement, or technology transformation, preferably serving nonprofit organizations, required

License/Certification
* N/A

Software
* Proficient in Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required
* Experience with project management, collaboration, and data visualization / dashboarding tools, preferred

Language(s)
* N/A

Other Knowledge, Skills, & Abilities
* Strong verbal and written communication skills
* Strong analytical and problem-solving skills, with the ability to analyze complex information and present findings to a variety of audiences
* Excellent project management skills, with the ability to manage multiple projects and deadlines simultaneously
* Familiarity with organizational strategy, business process improvement, technology transformation, and change management concepts
* Awareness of how AI and automation are reshaping workflows, roles, and adoption in mission-driven organizations
* Ability to travel up to 20% of the time

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $75,000 - $90,000
Maryland Range: $75,000 - $90,000
NYC/Long Island/Westchester Range: $75,000 - $90,000