Coordinator of Donor Recognition & Stewardship

University of Missouri, Advancement

The Coordinator of Donor Recognition & Stewardship supports the execution of donor relations and stewardship activities for the University of Missouri. Reporting to the Director of Recognition & Stewardship, this role coordinates and delivers high-quality acknowledgment and stewardship communications and manages tracking processes that ensure donors are recognized, informed, and meaningfully connected to the impact of their philanthropy. The position works closely with Advancement and campus partners to ensure timely, accurate, and consistent stewardship. This role manages multiple concurrent processes with a high degree of accuracy, organization, and attention to detail.

Key Responsibilities:
* Draft, edit, and coordinate donor acknowledgment letters and other stewardship materials, ensuring accuracy, quality, and timely delivery. Maintain accurate and timely documentation of all related activity within the CRM.
* Own the execution of acknowledgment processes for assigned donor segments, including first-time donors and designated fund types. Track, manage, and ensure timely completion of related stewardship activities.
* Coordinate scholarship stewardship communications, including student outreach, content collection, and preparation of donor-facing materials. Track completion of scholarship stewardship requirements and follow up with campus partners as needed.
* Maintain tracking and coordination of stewardship activities related to endowed funds, programmatic funds, and faculty support positions.
* Coordinate stewardship workflows and timelines for recurring activities, ensuring deliverables are completed accurately and on schedule.
* Monitor assigned stewardship activities and follow up with partners to ensure timely completion, accurate documentation, and data integrity.
* Serve as a liaison to assigned schools, colleges, or units to support stewardship coordination, including tracking requests, facilitating communication, and following up on deliverables while maintaining effective working relationships with campus and advancement partners.
* Support donor recognition and naming efforts, including coordination of naming opportunity tracking and assisting with donor-facing impact materials related to named spaces and capital or programmatic initiatives.
* Coordinate the Rally Mizzou scholarship process, including administration, tracking, and stewardship-related communications.
* Provide logistical and operational support for donor stewardship events as assigned.
* Serve as staff liaison to the Mizzou Student Foundation, coordinating student involvement in advancement events and student philanthropy initiatives.
* Other duties as assigned.

Monday - Friday 8am-5pm with some occasional events

A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

* Superior written communication skills, including content development, editing, proofing, and the ability to tailor communications for a variety of audiences.
* Excellent interpersonal and verbal communication skills, with demonstrated ability to build effective working relationships and collaborate with campus and advancement stakeholders.
* Demonstrated professionalism, discretion, customer service, confidentiality, and integrity when handling donor and institutional information.
* Highly organized with demonstrated ability to manage multiple detailed projects and competing priorities simultaneously while meeting deadlines and maintaining a high level of accuracy.
* Demonstrated critical thinking skills and the ability to evaluate processes, identify opportunities for increased efficiency, and recommend practical solutions.
* Ability to coordinate projects and recurring workflows, monitor progress, follow through on commitments, and ensure timely completion of deliverables.
* Strong attention to detail and commitment to data accuracy, documentation, and quality control.
* Ability to work effectively and efficiently in a collaborative team environment while remaining adaptable to changing priorities and organizational needs.
* Working knowledge of Microsoft Office, including proficiency with Teams, Sharepoint, Outlook, Excel, Word, and mail merge.
* Willingness and ability to learn technologies used by Mizzou Advancement including CRM Advance, PeopleSoft, ClickUp, and GiveCampus. Prior working knowledge of these programs is a plus.

Salary Range: $19.25 - $23.46/hour

Grade: GGS-8

University Title: Advancement Associate II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Resume and Cover Letter

Employment visa sponsorship is not available for this position.

Our benefits:
As one of Missouri's largest employers, MU staff members enjoy exceptionally competitive health, PTO and retirement plans. A few highlights:
* Health Insurance -Three plans to choose from, including our Custom Network Plan; a cost-effective insurance option that utilizes our extensive network of MU-affiliated hospitals, clinics and pharmacies.
* HSA - UM provides between $400 - $1200 in contributions to health savings accounts, depending on plans and dependents
* Dental - 100% coverage for preventative care, with no restrictions on network or non-network providers
* Vision - $0 copays on frames and contact lenses along with a $140 allowance, and a $10 copay on yearly eye exams.
* Retirement - UM will match 100% of up to 8% of eligible pay contributed to a 457(b), with a three-year vesting period on University contributions.
* Tuition Assistance - Up to 75% of tuition and supplemental fees waived for employees, and 50% waived for spouses and dependents
* Time Off - Personal time off (PTO) as well as 10 paid holidays.
* Winter Break - The university observes a paid holiday for the period between Christmas Day and New Year's Day.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.