Clinical Amend Specialist

Job Overview

As a Clinical Amend Specialist, your role is to review and action clinical amendment and report data requests to ensure clinical accuracy, regulatory compliance, and timely communication to healthcare providers.

Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today.

Essential Duties & Responsibilities

iRhythm is currently seeking a Clinical Amend Specialist. This is a remote or hybrid position that can be based in our Deerfield, IL office, Houston, TX office, or San Francisco, CA office.

Specific job responsibilities include:

• Independently review, evaluate, and complete clinical tickets for report amendments or data requests

• Complete report amendments using iRhythm's QA Tool or Transmission Tool

• Participate in external or internal notification calls related to clinical report amendments, as needed

• Follow Good Documentation Practices while documenting ticket action and closure

• Adhere to departmental policies and procedures for assigned work

• Proficiency in working in multiple applications simultaneously. Examples include, but are not limited to:

• Salesforce (ticketing & queue management)

• iRhythm QA Tool (clinical review)

• ZioReports

• Adherence to HIPAA guidelines

• Maintain compliance with job specific proficiency requirements

• Other duties as assigned

Education & Certifications

• CCT, RN, or Paramedic licensure or certification

• Formal ECG training experience required

Experience

• iRhythm AT Transmission QA Tool training & independent upload highly preferred

• iRhythm Advanced Patch Technician with Tier IV achievementpreferred

• 2-4 years of experience in ECG monitoring or related field, with emphasis in cardiac rhythm interpretation

• iRhythm Clinical Quality Assurance Verification (QAV) training and experience preferred

• Apply expert-level arrhythmia interpretation to evaluate, correct, and validate clinical reports

• Work with flexibility in a rapidly changing environment.

• Demonstrated computer proficiency with Microsoft suite of tools (e.g. Word, Excel, PowerPoint, SharePoint, etc.)

• Demonstrated critical thinking and prioritization skills

• Ability to define problems, collect data, establish facts, and draw valid conclusions

• Excellent interpersonal, organizational, and communication skills

Competencies / Skills

• Attention to detail

• Positive attitude and team player

• Ability to adapt to a fast-paced, evolving work environment

• Ability to manage multiple concurrent clinical tickets

• Function independently, with minimal oversight

• Willing to participate in professional development activities

Success in this role looks like

• Consistently meets turnaround times for amendment requests

• Maintains high documentation quality with minimal rework

• Demonstrates independent decision-making aligned with SOPs and DOPs

• Effectively collaborates with QA and Clinical Operations teams