NSA Intake Coordinator I

NSA Claims Data Coordinator

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY

This position supports the department by reviewing, researching and preparing incoming client and provider submissions for next steps as it relates to No Surprise Act. Position will perform a variety of administrative duties to ensure proper processing of information timely and accurately to maintain departmental quality and turn around requirements.

DUTIES

1. Analyze email and/or portal submissions to create cases, attach appropriate documentation, populate applicable required system fields, prepare submission accordingly for next steps.
   2. Perform timely data entry in all applicable systems and perform timely outreach to providers and/or clients to obtain necessary information.
   3. Perform claim and system research and determine next steps for appropriate routing, which may include adjustment of medical claims.
   4. Log information derived from written and verbal communications using detailed and accurate documentation.
   5. Meet required production and quality standards.
   6. Provide excellent customer service and strive to continuously improve service delivery according to departmental and corporate guidelines and principles.
   7. Collaborate, coordinate, and communicate across disciplines and departments.
   8. Ensure compliance with HIPAA regulations and requirements.
   9. Demonstrate Company's Core Competencies and values held within.
   10. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High-Risk Role.
   11. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE:

The incumbent works under general supervision in a self-directed and results oriented manner. The incumbent works within established standards and procedures, relying on a broad range of knowledge gained through experience to complete job responsibilities. Work involves support tasks with moderate to high complexity with more complex issues referred to higher levels.

REQUIREMENTS:

* Minimum High School Diploma or GED
* Minimum 1 year experience in healthcare environment required, experience with medical claims processing highly desired
* Knowledge of word processing and spreadsheet software, MS Office, required.
* Excellent communication, organization and attention to detail skills
* Ability to follow through and work under deadlines
* Service oriented, flexible and ability to work under pressure
* Works well in both individual and team environments.
* Required licensures, professional certifications, and/or Board certifications as applicable
* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

COMPENSATION

The salary range for this position is $17 per hour. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

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Why Claritev?

Healthcare is complex. We help make it clearer.

At Claritev, you'll do work that matters. Together, we're helping make healthcare more transparent and affordable for all through the power of data, technology, and expertise. We offer meaningful opportunities to grow your career, collaborate with talented colleagues, and make an impact on the clients and communities we serve. If you're looking for purpose, growth, and a team that succeeds together, you'll find it here.

What Guides Us

At Claritev, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do - creating meaningful impact for our clients, communities, and each other.