Adminiistration/Clerical

Customer Order Processing Specialist

Aloris Tool Tech. is a 70-year-old precision tool manufacturer seeking a reliable, experienced office professional to join our team. The ideal candidate will have at least 5 years of office experience, demonstrate a strong work ethic, and be both aggressive in pursuing results and dedicated to accuracy and customer service. This role is critical to our daily operations and requires someone who can manage order intake, order entry, invoicing, and payment processing with confidence and attention to detail.

Primary Responsibilities

• Receive and process purchase orders submitted via telephone, fax, email, or eCommerce channels.
• Enter orders into our dedicated computer system accurately and promptly.
• Print pick tickets for the stock room; coordinate with stock attendants to ensure orders are fulfilled.
• Prepare packing lists and package orders for UPS shipment.
• Generate invoices after shipment and process customer payments by check or credit card.
• Ensure funds are deposited and customer accounts are properly credited.
• Perform other office duties encompassing all phases of administrative procedures as needed.

Qualifications

Excellent computer skills and proper phone manners are required. Candidates must be comfortable working in a fast-paced environment, possess strong organizational skills, and demonstrate the ability to prioritize tasks. Attention to detail, reliability, and the ability to communicate clearly with internal teams (stock room, shipping) and external customers are essential. The candidate should be self-motivated, aggressive in meeting deadlines, and dedicated to maintaining a high level of service and accuracy.

Benefits

We offer weekly pay commensurate with experience, company-paid employee healthcare, paid holidays, and vacation. If you are interested in joining a long-established company with a commitment to quality and customer satisfaction, please submit your resume and relevant experience.

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