Security Officer Front Desk Key Control

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Key Control in Newark, NJ, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Officer at a hotel location, you will serve as a welcoming, professional presence for guests, visitors, and staff. You will monitor access, assist with security-related concerns, maintain awareness of activity in the lobby, and communicate clearly with hotel personnel and emergency responders as needed. Join Allied Universal's caring, team-oriented culture, where integrity, reliability, and exceptional customer service help create a positive guest experience.

Position Type: Full Time

Pay Rate: $16.10 / Hour

Job Schedule:

What You'll Do:

Provide exceptional customer service to guests, visitors, and staff at the front desk while carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor access to the property, verify visitor and vendor credentials in accordance with site procedures, and direct individuals to appropriate hotel areas.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner; promptly report relevant information to site leadership and/or emergency responders.
• Maintain awareness of lobby and entrance activity, help to deter unauthorized access, and document incidents, observations, and unusual activity according to site procedures.
• Assist with front-desk communications, including answering phones, providing directions, and coordinating with hotel personnel to support a welcoming guest experience.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.