Japanese Bilingual Logistics Operations and Customer Service Manager

Position

Title: Japanese

Bilingual Logistics Operations & Customer Service Manager

Location:

Torrance,

CA

Classification:

Full-Time /

Exempt

Work

Schedules: 8:30 am ~ 5:30 pm or 8:00 am ~ 5:00 pm

Summary

An

established and growing logistics and warehousing organization operating in the

Los Angeles area is seeking a dedicated Operations Manager and Customer Service

Representative to join their team. The selected professional will oversee daily

warehouse operations, manage floor activities, and deliver exceptional customer

support. This organization values operational excellence and seamless client

communication, making this a pivotal role for their continued success in the

region.

Essential

Duties and Responsibilities include but not are limited to

• Managing
  
  and optimizing daily warehouse operations, inventory control, and
  
  logistics workflows.
• Supervising
  
  warehouse floor activities to ensure safety, efficiency, and adherence to
  
  company standards.
• Serving
  
  as the primary point of contact for customer inquiries, order tracking,
  
  and issue resolution.
• Bridging
  
  communication between warehouse staff and clients to maintain high
  
  satisfaction levels.
• Coordinating
  
  shipping and receiving schedules to meet operational demands.

Qualifications

Required

• Proven
  
  experience in warehouse operations, on-site facility management, and
  
  customer service.
• Bilingual
  
  proficiency in English and Japanese (both written and verbal) to support
  
  clients and operations effectively.
• Strong
  
  organizational, leadership, and problem-solving skills in a fast-paced
  
  environment.
• Ability
  
  to commute reliably to the Los Angeles warehouse location.

Preferred

• Proficiency
  
  in Spanish, in addition to English and Japanese, is highly advantageous.
• Prior
  
  experience in third-party logistics (3PL) or supply chain management.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

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