Arb Temp Security Patrol

As a member of the University of Minnesota Landscape Arboretum Safety and Security Program, the Safety and Security staff are responsible for facilitating a centralized service to the Arboretum Community. The mission of the unit is to provide exceptional customer service and a safe environment. The program prioritizes the well-being of Arboretum guests and staff by implementing safety protocols that take into consideration inclement weather, building and grounds-related incidents, and crowd control. The unit operates with the utmost professionalism while fostering a workplace environment committed to principles and practices of respect, diversity, inclusivity, continuous improvement, and teamwork.

The Arboretum welcomes visitors 7 days a week and has seasonal shifts in visitation; to meet business needs, Saturday and Sundays 9:00am - 5:30pm with occasional flexibility or additional hours or work days during peak times or when coverage is needed.

85% Campus Safety and Security Program Deployment
This position is critical in modeling a safety culture based on customer service and respect for both visitors and staff. The position will primarily work in the field to monitor buildings, grounds, and activities related to events and daily operations.
* Conduct daily check-ins with staff on duty at visitor center, grounds, and HRC
* Conduct daily inspections of multiple buildings, grounds, and road facilities to identify and report potential hazards or emergencies to appropriate staff and or authorities.
* Serve as a friendly, visible presence onsite, informing visitors of Arboretum etiquette, and assists with visitor inquiries related to wayfinding and general questions.
* Respond to general calls for service, such as accessing locked buildings, assisting staff and visitors, and providing escorts.
* Coordinate all outside contracting/scheduling of Law Enforcement Officers for special events and day-to-day activities onsite.
* Coordinate law enforcement or first responders when needed for emergency/medical response onsite; report incidents or damage to property.

15% Safety, Compliance, Operational Support and Interdepartmental Collaboration
* Work in collaboration with a variety of departments to manage parking and signage for daily operational needs
* Support staff with procedures to facilitate and oversee end-of-day closing activities of Gardens and Grounds
* Assist in maintaining electronic surveillance, automated security systems, and employment identification card systems

Minimum Qualifications:
* High School graduate or equivalent education and 2 years operations experience.
* Must be able to follow oral and written instructions
* Must have a valid Minnesota driver's licenses
* Previous experience in safety operations within a public setting
* Current CPR, First Aid, and Defibrillator certification or the ability to obtain within the first six months of employment.
* Excellent customer service skills and the ability to interact with guests of all ages, ethnicities and socioeconomic groups.
* Requires the ability to stand for up to 4 hours on a continuous basis.

Preferred Skills:
* Exhibits the skills to manage complaints and use mediation and negotiation skills
* Ability to build strong relationships at all levels; develop a full understanding of Arboretum Safety practices and communicate them effectively
* Team coordination and leadership skills
* Documentation management and ability to use incident reporting tools
* Attention to detail even under pressure
* Good written and oral communication skills

Pay Range: $20.00; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.