Lead, Project Management

Why This Role Matters

The Lead, Project Management leads complex operational, technology, client, and enterprise projects from initiation through implementation and closure. This role develops project plans and governance, coordinates cross-functional teams, manages risks and dependencies, communicates outcomes, and drives process improvements that support business objectives and customer needs.

The incumbent works under minimal direction and exercises independent judgment in leading varied, complex, and sometimes broadly defined projects. Decisions and recommendations affect operational performance, technology delivery, client experience, project cost, timelines, resource commitments, and business outcomes. The role works with internal and external stakeholders, balances business and technical needs, and escalates matters with significant organizational, customer, financial, or compliance implications. The incumbent may lead project teams without direct supervisory authority and may mentor less experienced team members.

What You'll Do

• Lead complex, cross-functional projects from initiation through implementation and closure, ensuring successful delivery aligned with strategic, operational, and customer objectives.

• Partner with business, technology, operational, and client stakeholders to define project scope, requirements, resource plans, timelines, budgets, and measurable success criteria.

• Develop and manage comprehensive project plans, governance documentation, status reporting, and delivery frameworks to ensure effective execution and stakeholder alignment.

• Monitor project performance and proactively manage risks, issues, dependencies, scope changes, budgets, and resources to achieve targeted outcomes.

• Facilitate stakeholder engagement and executive communications by leading meetings, driving decisions, resolving roadblocks, and ensuring accountability for deliverables.

• Coordinate cross-functional teams across Operations, Technology, Project Management, Account Management, and other business functions to deliver projects on time and within expectations.

• Evaluate business processes, workflows, systems, and customer experiences to identify improvement opportunities and implement scalable, efficient solutions.

• Apply project management, software delivery, and continuous improvement methodologies while promoting best practices, mentoring team members, and ensuring compliance with HIPAA and organizational standards.

What You Will Bring

Required Qualifications

• Minimum bachelor's degree in business administration, Information Technology, Computer Science, Project Management, Operations, or a related field, or four years of related experience in lieu of the degree.
• Minimum seven years of experience in project management.
• Demonstrated experience managing multiple simultaneous operational, corporate, client, or technology projects that are complex, cross-functional, and not always clearly defined.
• Knowledge of project management and requirements practices, risk and change management, software development lifecycle processes, and Agile, Waterfall, and iterative methodologies.
• Experience with continuous improvement methodologies and process optimization.
• Excellent project management, analytical, organizational, planning, prioritization, facilitation, critical-thinking, problem-solving, interpersonal, and written and verbal communication skills.
• Ability to build collaborative relationships across all organizational levels, facilitate teams and client relationships, anticipate business needs, and present information effectively to internal and external stakeholders.
• Proficiency with Microsoft Project, Project Server or comparable project management tools, Microsoft Office, and software and peripherals used to perform job responsibilities.
• Required licensures, professional certifications, and/or Board certifications as applicable.
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.

Preferred Qualifications

• Knowledge of healthcare operations, claim processing, managed care, or related workflows.
• Project management experience within a fast-paced business, operations, healthcare, or technology environment.
• PMP or other relevant project management certifications.
• Six Sigma certification.
• Graduate degree.

Compensation

The salary range for this position is $130-150K. Actual compensation is based on experience, skills, education, work location, and internal equity. This position may also be eligible for incentive compensation and the comprehensive benefits outlined in the My Total Value section.

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Why Claritev?

Healthcare is complex. We help make it clearer.

At Claritev, you'll do work that matters. Together, we're helping make healthcare more transparent and affordable for all through the power of data, technology, and expertise. We offer meaningful opportunities to grow your career, collaborate with talented colleagues, and make an impact on the clients and communities we serve. If you're looking for purpose, growth, and a team that succeeds together, you'll find it here.

What Guides Us

At Claritev, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do - creating meaningful impact for our clients, communities, and each other.