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Director of Emergency Management

Saint Xavier University
United States, Illinois, Chicago
3700 West 103rd Street (Show on map)
Oct 02, 2026

Summary

Responsible for overseeing the University's emergency management operations, Public Safety technology systems, and daily operations of the Dispatch/Communications Center and Shuttle Bus Services. Develops emergency preparedness plans, coordinates response efforts and training, ensures regulatory compliance, and manages emergency communications. Provides direct supervision and leadership to departmental personnel, including staffing, scheduling, performance management, and administrative oversight. Administers and maintains Public Safety systems, including surveillance, access control, alarms, radios, and dispatch technology, while coordinating with internal departments, external agencies, and vendors.


Essential Duties & Responsibilities

Emergency Management & Operations

Develop and maintain University emergency operations, continuity, and hazard mitigation plans.

Lead emergency response, drills, exercises, and preparedness training.

Assist the Chief of Police in managing emergency scenes, directing first responders, establishing incident objectives, supervising personnel, coordinating multi-agency responses, and restoring University operations following emergencies and disasters.

Coordinate emergency planning and response with CPD, CFD, CEMA, IEMA, and other agencies.

Ensure compliance with the Clery Act, HEA, VAWA, Campus Security Enhancement Act, OSHA, and applicable federal, state, and local requirements.

Manage campus emergency notification systems and communications, including coordination of timely warnings, Clery Act crime reporting, emergency response testing, and related compliance activities.

Public Safety Technology & Systems Administration

Administer surveillance, access control, alarms, emergency phones, radio, and dispatch/CAD systems.

Oversee system maintenance, security, user access, licensing, troubleshooting, and vendor support.

Maintain and audit system records and data for investigations and compliance.

Evaluate new Public Safety technologies and coordinate implementation with IT, Facilities, and vendors.

Direct daily operations of the Department's Dispatch/Communications Center and Shuttle Bus Services, including supervision of dispatchers and shuttle bus drivers, operational procedures, emergency communications protocols, and customer service standards.

Lead personnel management functions, including recruitment, interviewing, hiring recommendations, onboarding, training, mentoring, performance evaluations, employee recognition, counseling, and corrective or disciplinary action.

Oversee staffing and workforce administration, including scheduling, work assignments, shift coverage, emergency and special event staffing, on-call assignments, leave requests, overtime, compensatory time, and payroll review and approval, ensuring operational coverage and budgetary compliance.

Monitor employee attendance and performance, conduct internal administrative investigations, prepare reports and recommendations, and maintain confidential personnel records in accordance with University policies, applicable employment laws, and collective bargaining agreements.

Ensure Dispatch/Communications Center and Shuttle Bus Services operations comply with departmental policies, emergency notification procedures, applicable regulations, and established operational standards.


Qualifications

- Bachelor's degree in Emergency Management, Information Technology, Criminal Justice, Public Safety, or a related field. Equivalent years if experience will be considered.
- Some experience and/or exposure in emergency management, public safety, law enforcement, or campus safety.
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Candidate shall possess a minimum of seven 5 years of progressively responsible law enforcement, fire service, public safety, or emergency management experience, including a minimum of three (3) years in a supervisory or command capacity.
- Demonstrated, hands-on technical experience administering and troubleshooting physical security systems.


Additional Expectations

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.


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