Program & Operations Manager - Second Year Success

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

The Georgia Institute of Technology (Georgia Tech) is one of the nation's leading research universities, providing a focused, technologically based education to nearly 50,000 undergraduate and graduate students. Georgia Tech has many nationally recognized programs, all top-ranked by peers and publications alike, and is ranked in the nation's top ten public universities by U.S. News and World Report. It offers degrees through the Colleges of Design, Computing, Engineering, Sciences, the Scheller College of Business, the Ivan Allen College of Liberal Arts, and Lifetime Learning. As a leading technological university, Georgia Tech has more than 100 interdisciplinary research centers that consistently contribute vital research and innovation to America's government, industry and business. To learn more, visit the Georgia Tech website.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Office of Undergraduate Education and Student Success:

Under the leadership of the Vice Provost for Undergraduate Education and Student Success, the Office of Undergraduate Education and Student Success (OUESS) enriches undergraduate education and empowers students to succeed as leaders in progress and service. We engage in collaborative development and delivery of transformative learning experiences, and we continuously pursue initiatives to foster success for all students. To learn more, visit the Office of Undergraduate Education & Student Success website.

Office of Student Achievement

The Office of Student Achievement (OSA), a unit of the Office of Undergraduate Education and Student Success (OUESS), leads the development of programs, tools, research, and strategies that support the success of transfer, second-year, and continuing students. By fostering academic achievement, connection, mentoring, and purpose beyond the first year, OSA ensures students thrive throughout their entire undergraduate experience. In strong collaboration with campus partners, OSA helps students navigate key academic transitions, deepen their connection to Georgia Tech, and reach their educational goals. Grounded in research, innovation, and data-informed practices, OSA empowers students to succeed during college and beyond. To learn more, visit the achievement@gatech.edu.

This position reports to the Associate Director, Second Year Success Initiatives.

Note on Working Time

This position must be available to work standard GT business hours M-F, 8-5 (or 7-4 or 9-6), as well as some evenings as weekends based on student programs and with advanced notice. We are looking for hardworking professionals who are dedicated to undergraduate education and make students the top priority to join our organization of talented, energetic, and creative team members.

Provide promotional, administrative, performance assessment, and financial/accounting services in support of assigned program(s) within a research center, academic unit, or other campus units of a school. These functions may encompass a variety of activities related to program success including coordination of program marketing, program administration, program operations, and program development. This position will interact on a consistent basis with: research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position typically will advise and counsel: research, academic and administrative management and staff with a school or center and across campus, vendors and sponsors. This position will supervise: NA

Job Duty 1 -
Design/develop promotional and marketing materials to include those developed for specific target audiences in support of program outreach efforts.

Job Duty 2 -
Plan, schedule and coordinate promotional events.

Job Duty 3 -
Coordinate administrative activities associated with program operations such as procurement, records maintenance, compliance, meeting arrangements and minutes, and document preparation.

Job Duty 4 -
Develop, analyze, reconcile and report financial data related to program operations.

Job Duty 5 -
Develop and maintain performance assessment tools applied in program review to measure and report progress.

Job Duty 6 -
Collaborate with internal and external entities to aid institutional or program support.

Job Duty 7 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Required Experience
Four to six years of job related experience

Preferred Education
Educational Requirements
Master's Degree in related field or equivalent combination of education and experience

Experience:
Five years of experience
Higher education experience

SKILLS
This job requires working knowledge of research program promotion and administration. Included are skills in development and administering program assessment tools, marketing, and financial analysis and reporting. Also required are skills in planning, organization, spoken and written communications, scheduling and customer service. Use of office and specialized computer applications and databases are required.

Questions about this position or search may be directed to Jenae McCray jmccray31@gatech.edu.

Please Note: Applicants are required to submit a current resume, cover letter, and three professional references as part of their application. To ensure full consideration, please include all required materials when applying. Applications that do not include all three items will not be considered.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Grade: A8
Salary Range: $56, 679 - $70, 000. Salary will be commensurate with experience and education.
Location: Atlanta, GA

A successful candidate must be able to pass a background check. Please visit: https://usg.policystat.com/policy/19298143/latest