Sup, Loss Mitigation

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

The Loss Mitigation Supervisor is primarily responsible for direct supervision of specified loss mitigation retention functions and personnel for BOK Financial Mortgage, including Inventory Specialists, Underwriters, and Closers. Retention functions include repayment plans, forbearance plans, modifications, trial plans, etc. The supervisor will be responsible for the loss mitigation activities for Government, Conventional, and Portfolio held loans. The supervisor will ensure adherence to investor, regulatory, and compliance guidelines and applicable laws. The supervisor will manage/monitor the daily workflow, activities, and performance of the team. The supervisor will ensure timely movement, decisioning, and completion of loss mit files. The supervisor will work closely with the SPOC supervisor to ensure proper and timely communication with borrowers. This position will ensure adherence to departmental Policies and Procedures. The supervisor must be able to underwrite/decision loans. Responsible for interviewing/hiring personnel and management of cost center expenses.

We celebrate each other's wins, big and small. We respect, honor and praise one another for a job well done. We are transparent. We are involved, committed, and collaborative. Simply put: We Achieve More Together.

• You will manage the daily activities and performance (productivity and quality) of the staff - including training, development, and coaching, while managing staff to meet scorecard expectations.
• You will review, approve, and make underwriter decisions ensuring adherence to investor requirements and timelines.
• You will research and resolveloan level and process level problems and proactively work with management to improve processes, scripts, reporting needs and gaps, etc.
• You will manage/resolve loan level escalations with staff, customer, and/or investors as required.
• You will participate in planning, team meetings, industry sessions, ongoing education, and focus on maintaining knowledge and experience level required.

This level of knowledge is normally acquired through completion of Bachelors degree Business or related field and 4-6 years equivalent work experience; or 6-10years of equivalent work related experience.