Mailroom Representative

Partner with Aquent to join a dynamic organization at the forefront of operational excellence, where precision and efficiency drive our daily success. We are dedicated to supporting vital functions and ensuring seamless communication across all departments, upholding the highest standards of compliance and data privacy. This is an opportunity to make a tangible impact by ensuring the smooth flow of critical information, directly contributing to the organization's overall effectiveness and the success of various internal teams.

We are seeking a highly motivated and detail-oriented individual to join our team as a critical operational support specialist. In this role, you will be instrumental in managing the flow of essential communications, directly impacting the efficiency and accuracy of our internal and external processes. Your meticulous work will ensure that critical information reaches the right hands promptly, supporting the broader mission of our organization and enabling other departments to operate effectively. You will play a key part in maintaining compliance and data integrity, contributing to a seamless and secure operational environment.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position
• Be able to work the following schedule: Monday - Friday, 8:00 AM - 4:30 PM

What You'll Do:

• Sort and distribute or scan all incoming mail, including returned mail, patient correspondence, and insurance correspondence.
• Print necessary documents and attachments, then prepare and mail them accurately.
• Receive, process, and distribute all incoming mail, shipments, and package deliveries for the office.
• Set up UPS, FedEx, and other shipments efficiently via online platforms.
• Process and distribute all outgoing mail, as well as inter-office mail, including receiving and distributing faxes and other documents to various regions and departments.
• Adhere strictly to all data privacy regulations and company compliance policies.
• Assist with special operational projects and tasks as assigned by management.
• Conduct inventory management and quality control checks.
• Perform data entry and assist with claims-related projects.
• Complete various projects as assigned by management.
• Provide assistance to other team members in processing areas as directed by management.
• Communicate trends and identify opportunities for improvement to regional management.
• Ensure full compliance with all company policies.

Required Qualifications:

• High School Diploma or equivalent experience.
• Basic computer operating skills.
• Logical and efficient approach to tasks, with keen attention to detail.
• Highly self-motivated and directed, capable of working independently.
• Proven ability to effectively prioritize and execute multiple tasks while under pressure.
• Experience working effectively in a team-oriented, collaborative environment.
• Knowledge of applicable data privacy practices and laws.
• Ability to manage multiple concurrent tasks effectively.
• Flexible and adaptable to handle unexpected daily challenges.
• Very strong written and verbal communication skills.

Preferred Qualifications:

• Knowledge of imaging solutions is a plus.