Manager, Global Trade Compliance

The Global Trade Compliance Manager is responsible for managing key components of the Company's global trade compliance program, ensuring compliance with U.S. and Canadian customs requirements, export control regulations, and supply chain security initiatives while supporting business operations and compliance objectives. The role also supports international trade activities, including exports to Mexico and other global markets. This role serves as a subject matter expert and business partner across the organization, with responsibility for customs compliance, broker management, CTPAT, export compliance, duty optimization programs, special trade programs, audits, and compliance monitoring activities. The Global Trade Compliance Manager will oversee critical compliance programs, manage external service providers, identify opportunities for process improvement and duty savings, and support regulatory compliance initiatives across the business. The position requires strong technical expertise, sound judgment, and the ability to collaborate effectively with internal and external stakeholders.

This role follows a hybrid work model requiring at least one day per week onsite in our corporate headquarters in suburban Philadelphia (Colmar, PA). Candidates must have flexibility to adjust their onsite day(s) based on business demands, meetings, and collaboration needs.

Trade Compliance Program Management

• Manage key components of the Company's global trade compliance program and ensure compliance with applicable import and export regulations.
• Maintain trade compliance policies, procedures, controls, and work instructions.
• Monitor regulatory developments and assess potential business impacts.
• Support implementation of compliance initiatives and process improvements.
• Support import and export compliance activities across North American operations and other international markets, as applicable.
• Serve as a subject matter expert on customs and trade compliance matters.

Customs Compliance and Broker Management

• Manage customs broker relationships and oversee broker performance.
• Maintain broker operating procedures and import compliance requirements.
• Review broker performance metrics and support corrective action activities as needed.
• Oversee broker billing review and reconciliation processes.
  Support customs valuation, classification, country of origin, admissibility, and other import compliance activities across U.S. and Canadian operations.
• Manage customs bond activities and related compliance requirements.

Supply Chain Security and CTPAT

• Serve as primary administrator for the Company's CTPAT program.
• Maintain CTPAT security profiles, documentation, and annual program requirements.
• Coordinate risk assessments, validations, audits, and corrective action plans.
• Manage supplier security compliance activities and related audit programs.
• Partner with internal and external stakeholders to support supply chain security objectives.

Trade Programs and Duty Optimization

• Manage duty savings and trade optimization programs, including drawback, First Sale, FTZ, and other applicable trade initiatives.
• Oversee administration of special trade programs and related compliance requirements.
• Support identification and implementation of duty savings opportunities and trade program improvements.
• Collaborate with internal and external partners to maximize program effectiveness and compliance.

Audit and Compliance Monitoring

• Manage customs entry audit activities and compliance monitoring programs.
• Review audit findings and coordinate corrective actions when necessary.
• Support internal audits, external reviews, and regulatory inquiries.

Export Compliance

• Manage export compliance activities and processes.
• Support export transactions by evaluating country-specific import requirements, documentation requirements, and trade compliance risks in coordination with brokers, freight forwarders, customers, and internal stakeholders.
• Support export classification, screening, recordkeeping, and licensing requirements, as applicable.
• Monitor export regulatory developments and support implementation of compliance requirements.
• Partner with business stakeholders to ensure compliance with export control regulations.

Collaboration and Continuous Improvement

• Provide guidance and technical support to Trade Compliance team members.
• Partner with internal stakeholders to support trade compliance programs and process improvements.
• Support compliance-related projects, system enhancements, and automation initiatives.
• Collaborate with Supply Chain, Logistics, Product Management, Finance, Legal, IT, and Operations to support compliance objectives.
• Support trade compliance training and awareness activities throughout the organization.

• Strong knowledge of U.S. Customs regulations and import compliance requirements; familiarity with Canadian customs regulations and import processes preferred.
• Working knowledge of export control regulations, export compliance practices, and international trade requirements impacting global shipments.
• Experience managing customs brokers and external compliance service providers.
• Experience administering CTPAT programs and supply chain security initiatives.
• Experience with customs audits, compliance monitoring, and corrective action processes.
• Experience with duty drawback, First Sale, Foreign Trade Zones (FTZs), and other duty optimization programs preferred.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Demonstrated ability to independently manage complex trade compliance programs and make sound compliance decisions with limited supervision.
• Proficiency with Microsoft Office applications and trade compliance systems.

• Bachelor's degree in Business, Supply Chain, International Trade, Logistics, or a related field; equivalent experience may be considered.
• Minimum of 8 years of progressive trade compliance experience.
• Demonstrated experience managing complex import and export compliance programs.
• Experience working within a global manufacturing, distribution, or supply chain environment preferred.
• Licensed Customs Broker preferred.
• Experience with CTPAT, FTZ, Drawback, First Sale, and other special trade programs strongly preferred.

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