New

Sports CRM Coordinator

Equiliem
medical insurance, dental insurance, life insurance, 401(k)
United States, Florida, Fort Lauderdale
Oct 16, 2026
Sports CRM Coordinator Location: Fort Lauderdale, FL Schedule/Shift: Wednesday-Sunday, with flexible daytime, evening, weekend, and holiday hours based on the live sports schedule Pay: $33.00 - $35.00 per hour 26-11092 Job Summary The Sports CRM Coordinator manages scheduled and real-time customer messaging for major live sporting events, including NFL, college football, UFC, UEFA, and PGA Tour coverage. This role executes push notifications and supports email and in-app campaigns to deliver timely, accurate, and engaging content to subscribers. The coordinator collaborates with CRM, editorial, and digital content teams to support live event coverage, maintain campaign schedules, monitor performance, and improve audience engagement. Job Responsibilities Execute scheduled and real-time push notifications for live sporting events, including event reminders, fight alerts, game updates, scores, results, highlights, and video-on-demand availability. Monitor live sporting events and send timely notifications for key moments, including kickoffs, fight starts, finals, upsets, and overtime. Quality-check all notifications for content accuracy, deep links, personalization, and timing before and during live events. Troubleshoot messaging issues in real time and promptly escalate platform or content problems. Coordinate with editorial and digital content teams to confirm content availability, embargoes, and real-time updates. Maintain the sports messaging calendar across events and seasons, coordinating campaign timing and avoiding conflicts with other CRM initiatives. Prepare campaign briefs, message copy, and templates before scheduled sports coverage. Support ongoing CRM operations, including campaign setup, scheduling, quality assurance, and cross-channel execution. Track and report campaign performance, including open rates, click-through rates, and opt-outs. Identify performance trends, anomalies, and opportunities to improve audience engagement. Maintain messaging playbooks, event timing templates, and escalation procedures. Conduct post-season reviews and update operational playbooks to improve future campaign execution. Job Requirements 1 to 3 years of experience in CRM, lifecycle marketing, mobile messaging, or push notification operations. Hands-on experience with a push notification or messaging platform, such as Braze, Salesforce Marketing Cloud (SFMC), or an equivalent system. Experience executing time-sensitive campaigns during live events, beyond pre-scheduled messaging. Working knowledge of CRM best practices, campaign setup, audience engagement, and messaging quality assurance. Knowledge of at least one relevant sport, such as NFL or college football, combat sports, soccer, or golf. Strong attention to detail and the ability to maintain accuracy under time pressure. Excellent written and verbal communication skills, particularly when collaborating with editorial and content teams. Ability to troubleshoot issues, escalate problems quickly, and manage competing priorities. Flexibility to work daytime, evening, weekend, and holiday hours according to the live sports schedule. Ability to work onsite full time in Fort Lauderdale, Florida. About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes: Medical Insurance Vision & Dental Insurance Life Insurance Matching 401(k) Commuter Benefits Employee Discounts & Rewards Payroll Payment Options Future Communication Consent By applying, you are providing consent for Equiliem to engage with you via phone calls, AI-generated calls, AI-generated text messages, standard text messages, and/or emails to share job opportunities. Consistent with our Privacy Policy, information obtained will not be shared with third parties for marketing or promotional purposes. Message frequency may vary for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You may reply STOP to cancel or HELP for assistance. EEO Employer Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.