New

Study Facilitation Support Executive

Tata Consultancy Services
$60,000 - $70,000
United States, California, Cupertino
Oct 28, 2026
Job Description Apple Exp is Preferred * Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol * Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary * Provide a positive, high-energy experience for all participants * Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues * Gather quantitative data from study devices and equipment, validating the fidelity of captured data * Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise * Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects * Prepare, troubleshoot, and maintain study device/equipment for data collection efforts * Set up and break down study session areas daily * Oversee study environment setup and communicate maintenance needs accordingly * Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics * Manage user study participant correspondence, recruitment, and scheduling * Discuss data collection plans, issues and next steps with data consumers * Proactively work with data consumers to streamline and improve data collection processes * Assist with basic data processing and visualizations * Distribute surveys, review, and collect survey responses and other feedback * Support additional user study data collection efforts * Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program * Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days Education & Experience * BS in Computer Science or Human-Computer Interaction (or related major) with 2+ years of experience required . Salary Range: $60,000-$70,000 a year #LI-AS3 Location Cupertino, CA Function TECHNOLOGY Role Engineer ID 433993 Skills User Inferface \| QA Inspection and Testing Skill Salary Range $60,000 - $70,000