Business Development Manager - Retail & Merchandising

Role: Business Development Manager - Retail & Merchandising

Location: Minneapolis, MN

Job Description:

Drive revenue growth, build strategic client relationships, and identify new business opportunities across Retail, Merchandising, eCommerce, and Consumer Goods organizations. Manage the end-to-end sales lifecycle including prospecting, qualification, solution positioning, proposal development, negotiation, and deal closure. Collaborate with delivery, technology, merchandising, and marketing teams to develop customer-focused solutions and expand existing accounts.

Qualifications:

* Bachelor's degree in Business, Marketing, Retail Management, or related field.

* 8+ years of Business Development, Sales, or Account Management experience.

* Strong knowledge of Retail, Merchandising, Category Management, eCommerce and Retail Analytics.

* Experience working with major retailers such as Best Buy, Walmart, Target, Costco, Kroger, or similar.

* Strong communication, presentation, negotiation, and stakeholder management skills.

* Proven track record of achieving revenue and sales targets.

Key Responsibilities

*Identify and develop new business opportunities across Retail, eCommerce, Merchandising, and Consumer Goods organizations.

*Build and maintain strong relationships with retail executives, merchandising leaders, buyers, and key decision-makers.

*Develop and execute account growth strategies to achieve revenue and profitability targets.

*Manage the complete sales lifecycle, including prospecting, qualification, solution positioning, proposal development, negotiation, and deal closure.

*Collaborate with delivery, technology, merchandising, and marketing teams to create customer-focused solutions.

*Drive pipeline growth and maintain accurate sales forecasts through CRM tools.

*Identify opportunities across merchandising, category management, supply chain, loyalty programs, retail analytics, and digital commerce.

*Conduct market research, competitor analysis, and industry trend assessments to identify growth opportunities.

*Lead client presentations, solution discussions, and contract negotiations.

*Represent the organization at industry events, conferences, trade shows, and customer meetings.

*Monitor customer satisfaction and drive cross-sell and upsell opportunities within existing accounts.

*Ensure successful customer outcomes through close coordination with delivery and support teams.

Key Performance Indicators (KPIs)

*Revenue Growth

*New Revenue Generated

*New Client Acquisition

*Qualified Pipeline Value

*Win Rate

*Customer Retention

*Cross-sell / Upsell Revenue

*Sales Forecast Accuracy

*Customer Satisfaction (CSAT)

Preferred Retail & Merchandising Experience

*Merchandising & Assortment Planning

*Category Management

*Retail Analytics

*Pricing & Promotions

*Supply Chain & Inventory Management

*Omnichannel Retail

*eCommerce Solutions

*Vendor Management

*Store Operations

*Loyalty P rograms

Salary Range: $114,500 - $175,400 a year

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Desired Candidate Profile