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Office Support Specialist

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Nov 03, 2026


Office Support Specialist

Office Support Specialist

Hiring Department: Psychiatry & Behavioral Medicine

Location: Peoria, IL USA

Requisition ID: 1043610

FTE: 1

Work Schedule: M - F, 8:00 a.m. - 4:30 p.m.

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Salary Range (commensurate with experience): $22.11 - $23.46

Please note that this position is not remote and is onsite in Peoria, IL.


About UICOMP

The University of Illinois College of Medicine Peoria (UICOMP) educates 244 medical students and nearly 300 physician residents annually. It is one of four campuses that make up the nation's largest public medical school. The Peoria campus is known among students for its small class sizes, rigorous curriculum and hands-on clerkships; to residents and fellows for the strong academic setting, large referral base and exceptional facilities; and by physicians seeking the ideal combination of teaching and practicing medicine in a research-based university setting.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary
The Office Support Specialist works under the direction of the Department Chair and Business Administrative Associate and provides administrative support to faculty members of the Department of Psychiatry and Behavioral Medicine at the University of Illinois College of Medicine at Peoria. The person in this position will work with multiple computer systems and perform a wide variety of office support tasks.

Duties & Responsibilities
Oversee and manage faculty recruitment by managing recruitment materials, including advertisements, interview itineraries, travel arrangements, and candidate evaluations.
Assist search committees and serve as a liaison with candidates and candidates' partners.
Research and report itineraries and candidate travel.
Process new faculty appointments for paid and volunteer faculty and help welcome and orient them to the department.
Handle credentialing/recredentialing/licensure for all incoming and current faculty.
Manage incoming calls to the main department phone, greet visitors, answer questions, and respond to requests.
Follow-up on patient referrals and no-shows.
Schedule appointments in the Epic electronic medical records system for contracted offsite clinics.
Serve as the primary administrator for the Center for Wellbeing.
Enter appointment and patient information into the Titanium electronic medical record system.
Provide necessary clerical support.
Process billing and monitor payments.
Send paperwork to new clients and forward all completed information to the Center for Wellbeing director.
Monitor and maintain resident and faculty travel expenditures and conference attendance.
Arrange reimbursements for travel and moving expenses through Emburse.
Make all department travel arrangements and process reports.
Ensure expenses are within the departmental budget and university guidelines, and report expenses to the Business Administrative Associate.
Compile, provide, and maintain confidential information for the department's annual report and annual faculty evaluations. Schedule and facilitate annual faculty evaluations for the Department Chairman.
Update department directories and website.
Purchase supplies for the department and ensure the appropriate use and documentation of the University's purchasing policies, including credit cards, purchase orders, and iBuy purchases.
Renew and maintain department memberships to professional organizations by adhering to the purchasing policies.
Provide clerical support to faculty members on the path to promotion.
This includes working with the Interfolio system and the Promotion Packet process.
Assist the Department Chair and Business Administrative Associate with projects and perform other related duties as assigned.

Minimum Qualifications

  1. High school diploma or equivalent.
  2. Any one or combination totaling two (2) years (24 months) from the categories below:
    1. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate's Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
    2. Work experience performing office/clerical activities, including the use of computer systems.
  3. One (1) year (12 months) of work experience comparable to the second level of this series.


To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

Sponsorship for work authorization is not available for this position.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/21289?c=uic

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