Job purpose
A Waukesha Pearce Industries (WPI) Generator Leaderman must have vast knowledge of all generator and transfer switch manufactures. Provide technical assistance to WPI generator service technicians in troubleshooting problems and provide technical guidance, and support. Assist in training other generator techs and fill in for the service manager as needed. Perform other duties as assigned by manager.
Duties and responsibilities
- Handle or assist with special projects as instructed
- Completes service reports daily
- Attends service schools and training programs offered by WPI
- Assist in the evaluation and training of other generator technicians as needed
- Assist service technicians with technical advice over the phone or in the field
- Assist the office in the day-to-day activities if the Service Manager is absent
- Complete and finalize job work orders in a timely manner
- Ensure that the technicians are working and practicing safe work habits
- Promote good welfare among the company and its' divisions
- Must be able to research and put tougher quote information accurately for Product Support Rep
- Perform weekly truck inspections as required
- Look over every startup request form before the service department dispatches a technician to perform the startup.
- Perform site walks during the installation of a new generator and prior to startup as needed
- Perform other duties as assigned by manager
Qualifications
- Must have 10 year(s) previous experience
- High School Diploma or G.E.D.
- Accredited Trade School graduate preferred
- Must meet all requirements of a Generator Service Tech Master Journeyman
- Must be able to lift 50 lbs., bend and twist several times daily
- Must have advanced troubleshooting skills on all generator and transfer switch manufacturers
- Must be able to perform startups, repair/troubleshoot generators, and load test them
- Read and understand all types of electrical drawings
- Must be willing to assist with supervising technicians as needed
Knowledge, Skills, and Abilities
- Must have a working knowledge of the above titled position and how it relates to the overall business and its' objectives
- Must meet goals and objectives set forth by the company
- Must have a valid driver's license and acceptable driving record per WPI requirements
- Must be able to pass and maintain drug and alcohol testing requirements as outlined by WPI
- Must conform to company policies and procedures set forth by the company.
- Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook)
- Must have a complete understanding of how a generator works regardless of the brand
- Must be able to perform startups, repair/troubleshoot generators of any size, make and model
- Must be able to read and interpret all types of electrical drawings and schematics
- Must know how to hook operate load bank equipment
- Must have the ability to work flexible hours and days
- Must be dependable and able to work independently
- Must promote and maintain a clean, neat, and safe work environment
- Must meet minimum performance standards for all assignments
- Must protect the company assets and interests
Working Conditions:
- Typical hours of work Monday through Friday; 7:30 a.m. to 4:30 p.m.
- Overtime and weekend hours as necessary
- Outside work
- Must be available for after hour callouts
- Continued employment in the position of Generator Tech Leaderman and future advancement will be contingent on your ability to learn from WPI and manufacturer sponsored training classes. Failure to complete and pass these training classes could prevent future advancement.
WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.
En Espanol WPI es una institucio n EEO/AA (igualdad de oportunidad/accio n afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacio n sexual, infomacio n genetica, identidad de genero, o expresio n de genero en los programas o actividades los cuales opera.
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Waukesha-Pearce Industries
Nov 04, 2026