Fleet Management Technician

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record's list of the Top 500 Design Firms.

Position Summary: The Fleet Management Technician provides hands-on fleet and operational support with the primary goal of keeping field personnel productive and reducing lost billable time associated with vehicle maintenance, repairs, inspections, cleaning, breakdowns, deliveries, and other support activities.

This position coordinates and performs routine fleet activities that might otherwise require field or technical personnel to leave billable project work. Responsibilities include transporting vehicles for service, coordinating repairs, monitoring preventive maintenance, maintaining vehicle cleanliness, relocating vehicles, addressing routine fleet issues, and maintaining fleet documentation.

Fleet support may represent only a portion of the employee's workload. When fleet-related needs do not require full-time attention, the employee will be expected to perform other operational, logistical, administrative, or project-support duties as assigned by the local supervisor or project management. These duties may include, but are not limited to, delivering supplies, materials, equipment, documents, or other items to field crews and project locations.

The overall objective of the position is to handle necessary support activities efficiently so field and technical personnel can remain focused on productive, billable project work.

Reporting Structure

• The Fleet Management Technician reports directly to the local supervisor for day-to-day management, scheduling, workload, and administrative oversight.
• The Fleet Manager provides functional leadership for the fleet program, including fleet priorities, standards, procedures, and overall program direction.
• The employee may also receive operational and project-support assignments from appropriate project management personnel based on workload and business needs.

Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.

Compensation for this position is $20.00 - $28.00/hour, commensurate with experience, qualifications, and relevant fleet, automotive, mechanical, logistical, or operational experience. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.

Essential Duties and Responsibilities

Field & Operational Support

• A primary responsibility of this position is to reduce the amount of billable field time lost to fleet-related and operational support activities.
• Coordinate vehicle maintenance and repairs so field personnel can remain focused on project assignments.
• Transport vehicles to and from dealerships, repair shops, tire facilities, inspection stations, car washes, and other service providers.
• Coordinate vehicle pickups, drop-offs, transfers, and relocations between offices, employees, and project locations.
• Deliver supplies, equipment, materials, documents, or other necessary items to field crews and project locations.
• Assist employees with vehicle breakdowns, maintenance issues, warning lights, tire problems, and other routine fleet needs.
• Coordinate temporary or replacement vehicles when appropriate to help minimize disruptions to field operations.
• Serve as a local point of contact for routine fleet questions and vehicle needs.
• Proactively identify fleet and operational needs that can be addressed before they interfere with scheduled project work.
• When fleet workload permits, perform other operational, administrative, logistical, or project-support duties as assigned by the local supervisor or project management.
• Maintain flexibility to support changing project, field, and operational needs.

Fleet Operations & Maintenance

• Coordinate preventive maintenance, repairs, inspections, recalls, tires, and other vehicle service needs.
• Monitor vehicle mileage and maintenance schedules and proactively address upcoming service requirements before they result in unnecessary vehicle downtime.
• Schedule and coordinate service with dealerships, repair facilities, tire vendors, and other service providers.
• Inspect vehicles for general condition, damage, cleanliness, safety concerns, and required equipment.
• Proactively maintain the cleanliness and professional appearance of company fleet vehicles.
• Perform routine interior and exterior vehicle cleaning when practical and cost-effective.
• When outside washing or detailing is appropriate, identify and use a practical, cost-effective option, considering the employee's time, vehicle downtime, cost of the service, and level of cleaning required.
• Monitor outstanding repairs and follow up with vendors to help return vehicles to service promptly.
• Maintain accurate vehicle maintenance and service records.
• Identify routine vehicle issues and coordinate appropriate repairs or professional diagnostics when necessary.

Fleet Administration

• Maintain fleet records, including vehicle information, registrations, insurance documentation, maintenance history, fuel information, and assigned drivers.
• Assist with vehicle registrations, tags, titles, and other required documentation.
• Support vehicle assignments, transfers, replacements, acquisitions, and disposals.
• Assist with fleet inventory and maintain current vehicle and equipment records.
• Track fleet-related costs and supporting documentation.
• Maintain accurate information in fleet-management systems and spreadsheets.
• Assist the Fleet Manager and local management with other fleet-related administrative activities as needed.

GPS, Fuel & Fleet Systems

• Assist with installation support, administration, and basic troubleshooting of GPS/telematics devices and other fleet technology.
• Assist employees with fuel cards and other fleet-related resources.
• Identify and communicate vehicle maintenance or operational issues to appropriate management.
• Maintain accurate fleet-system information and vehicle records.
• Assist with basic troubleshooting of vehicle accessories and fleet-related electrical equipment when within the employee's knowledge and capabilities.

Safety & Compliance

• Support compliance with company fleet and vehicle-use policies.
• Help ensure company vehicles are maintained in safe operating condition.
• Report vehicle damage, accidents, maintenance concerns, and other fleet issues to appropriate management.
• Assist with documentation associated with vehicle incidents, repairs, and corrective maintenance.
• Coordinate with the Fleet Manager, local management, and Health & Safety regarding fleet-related requirements.
• Recognize situations requiring professional automotive repair or diagnostic services and coordinate those services appropriately.

• Must successfully complete and pass JMT's Background Check and Motor Vehicle screening

• High school diploma or equivalent.
• Valid driver's license and ability to meet company requirements for operating company vehicles.
• Experience with fleet operations, automotive service, equipment management, logistics, operations, or a related field preferred.
• Basic understanding of vehicle maintenance and service requirements.
• Strong organizational and recordkeeping skills.
• Ability to coordinate multiple vehicles, service needs, vendors, deliveries, and priorities.
• Effective communication and customer-service skills.
• Comfortable using Microsoft Excel, Outlook, and fleet or business-management systems.
• Ability to work independently and take initiative.
• Ability to respond effectively to changing field, fleet, project, and operational needs.
• Willingness to perform a variety of fleet, delivery, logistical, and operational-support duties.

Preferred Experience

• Experience supporting a commercial or corporate vehicle fleet.
• Automotive, mechanical, fleet, or equipment-maintenance experience.
• Working knowledge of automotive electrical systems and wiring, including the ability to troubleshoot basic electrical and accessory-related issues.
• Familiarity with GPS/telematics and fleet-management systems.
• Experience working with dealerships, repair shops, tire vendors, and other automotive service providers.
• Experience maintaining vehicle records and tracking maintenance expenses.
• Ability to identify routine vehicle problems and determine when professional repair or diagnostic services are required.
• Experience supporting field operations, logistics, equipment movement, or project teams.

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Key Competencies

Field & Project Support: Understands that keeping field personnel productive and available for billable project work is a primary objective of the position.

Operational Efficiency: Looks for opportunities to perform support tasks that would otherwise require field or technical personnel to step away from productive project work.

Initiative: Proactively identifies maintenance, cleaning, vehicle, delivery, and operational needs rather than waiting for problems to occur or assignments to be given.

Urgency & Responsiveness: Addresses fleet and operational needs promptly to minimize vehicle downtime, project disruption, and lost billable time.

Organization: Maintains accurate records while effectively managing multiple vehicles, maintenance requirements, deliveries, repairs, and service schedules.

Problem Solving: Identifies practical and cost-effective solutions to vehicle availability, maintenance, repair, cleanliness, and logistical issues.

Dependability: Follows through on vehicle movements, service appointments, repairs, deliveries, vendor coordination, and employee requests.

Communication: Communicates effectively with field personnel, project managers, the local supervisor, Fleet Manager, vendors, and service providers.

Safety Focus: Recognizes vehicle safety concerns and supports established fleet and vehicle-use policies.

Cost Awareness: Considers service costs, employee time, vehicle downtime, operational needs, and the impact of fleet activities on billable project work when making routine decisions.

Flexibility: Willingly supports fleet, field, project, and general operational needs based on workload and priorities.

Core Purpose of the Position

• The primary purpose of the Fleet Management Technician is to provide flexible, hands-on fleet and operational support that keeps field and technical personnel focused on billable project work. Fleet responsibilities may not require full-time support; therefore, the employee will also assist with deliveries, logistics, supplies, equipment movement, and other operational or project-support assignments as directed by the local supervisor or project management.
• The employee is expected to take a proactive approach to vehicle maintenance, cleanliness, repairs, transportation, and other operational needs. Whether performing the work directly or coordinating an outside service, the employee should consider safety, cost, vehicle downtime, employee time, and overall operational efficiency when determining the most practical approach.

Benefits

JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care coverage and other benefits, including:

• Affordable Medical, Dental & Vision Insurance
• Company paid Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• Paid Caregiver Leave Program
• 401K Retirement Plan (Traditional and Roth options)
• Employee Stock Ownership Plan (ESOP)
• Career Development Programs
• And more...
• Benefits | JMT

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.

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