Account Executive

Remote

50-75%

• Develop a comprehensive understanding of Tyler's Pathfinder Pro cloud-native public safety platform, including RMS, CAD, Mobile, Analytics, and related solutions.
• Identify, research, and engage prospective public safety agencies within the mass-market segment.
• Develop and maintain relationships with agency leadership, command staff, operational stakeholders, IT personnel, and procurement officials.
• Generate qualified pipeline through prospecting, outbound outreach, networking, industry events, referrals, and partner relationships.
• Lead opportunities through the complete sales cycle, from initial engagement and discovery through proposal development, third-party procurement details (where applicable), negotiation, and contract execution.
• Conduct discovery sessions to understand agency goals, operational challenges, technology environments, and modernization initiatives.
• Position Pathfinder Pro as a modern, cloud-native alternative to legacy public safety systems.
• Coordinate and participate in product demonstrations, executive presentations, workshops, trade shows, road shows, conferences, and customer meetings.
• Develop and deliver compelling proposals, business cases, and solution presentations tailored to agency needs.
• Provide key insight into responses to RFPs, RFIs, and other procurement activities.
• Execute competitive displacement strategies against incumbent public safety technology providers.
• Maintain accurate pipeline, activity, forecast, and opportunity information within CRM.
• Partner with internal teams to ensure a smooth transition from contract execution to implementation.
• Lead, participate in, and develop effective remote sales strategies to include meetings, presentations, demonstrations, etc.
• Travel throughout the assigned region to support prospecting, customer meetings, demonstrations, and industry events, approximately 50-60% of the time.
• Meet or exceed assigned annual bookings and revenue objectives.

• Proven success in software or SaaS sales with a focus on net-new customer acquisition.
• Demonstrated ability to prospect, build pipeline, and close new business opportunities within an assigned territory.
• Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
• Ability to establish credibility and build relationships with agency leadership, operational stakeholders, and technology decision-makers.
• Experience using CRM platforms for pipeline management, forecasting, and sales reporting.
• Excellent communication, presentation, negotiation, writing, and organizational skills.
• Self-motivated, results-oriented professional with a strong hunter mentality.
• Ability to travel up to 60% within the assigned territory.

• Experience selling public safety technology solutions, including CAD, Records Management Systems (RMS), Mobile, or related software applications.
• Experience selling SaaS or cloud-native software solutions.
• Experience selling to government, public sector, or public safety organizations of all sizes and tiers, especially in the mass market.
• Familiarity with public sector procurement processes and RFP-driven sales environments.
• Former law enforcement experience or at least knowledge of law enforcement, emergency communications, operations and processes.
• Experience developing new territories and building market presence in competitive environments.
• Central or Southern U.S. location preferred.

Salary will generally fall between $53,081 - $110,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.