Emergency Medical Tech

ESSENTIAL FUNCTIONS:

• Accurately prepares, build appropriate rationale, and submit prior authorizations with correct supporting data
• Effectively communicates documentation, formulary needs with providers
• Communicates outcomes with patients for all tasking and prior auths
• Completes data entry for patient visits, rooms patients and takes vitals
• Works inbox, correctly processing, taking appropriate action and documenting messages
• Faxes new patient records to referring doctors daily, reviews and ensures all first visit paperwork is complete and present in the chart.
• Monitors inboxes and fax boxes, working each fax appropriately and documenting outcomes.
• Assists with obtaining and filing all necessary visit paperwork
• Exemplifies compliance with all regulations and company policies.
• Function independently with a high degree of integrity
• Provides excellent customer service while interacting with customers
• Accurately loads insurance information into the computer, updates information, and contacts insurance carriers to resolve insurance rejections.
• Assists with mail orders, updates office records
• Professionally administers and directs incoming calls
• Maintains filing system and updates folders and reports
• Takes on special projects as assigned and participates in required training
• Maintain patients' confidentiality in accordance with HIPAA
• Must properly control the release of proprietary and confidential information
• Complies with all recordkeeping requirements as determined by management
• Completes all projects or additional duties as assigned.

EDUCATION/Experience:

• High school diploma or the equivalent.
• Must have State Pharmacy Technician License in good standing
• Understanding of medical terminology and calculations
• Knowledge of insurance and third-party payment systems

OTHER:
Ability to work individually or as part of a team.

• Ability to work in a fast paced environment with changing priorities.
• Ability to remain calm under pressure.
• Ability to multitask while maintaining attention to detail.
• A great team player and a stellar representation of our organization

PHYSICAL/MENTAL DEMANDS:

• Requires sitting and standing associated with a normal office environment.
• Ability to communicate verbally both in person and on the telephone.
• Ability to use computer keyboard and to view a computer monitor.