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Automation Support Specialist

Applied Industrial Technologies
dental insurance, sick time, tuition reimbursement, 401(k)
United States, Texas, Irving
Nov 17, 2024

What you'll do:
The Automation Support Specialist grows sales of designated product lines in a defined region, specifically Mitsubishi's product line. This is a technical sales position requiring both sales skills and drive as well as the ability to assemble, program and integrate proof of concepts. This position will overlap existing Sales Engineers' territories so coordination with multiple salespeople will be needed. This role must combine a high level of technical aptitude with a customer-first attitude in direct commercial customer interactions. This specialist will serve as the first-line liaison to the supplier salespeople, regional managers, application engineers, and marketing personnel. Within the Olympus organization, this role is a product champion, ensuring the outside sales team has the necessary support, education, and tools to help you promote and successfully sell the suppliers product line and associated motion control products. Additional details about what you will be doing includes:

  • Provide support to the outside sales team, which can include, but is not limited to:
    • Product support
    • Participation in joint calls between sales engineers and the supplier's direct salespeople
    • Assist Olympus team on targeted sales opportunities
    • Provide or manage skills and product training
    • Analysis of commercial situations related to pricing and sales strategy
  • Help develop sales marketing content that can be used to capture new customers
  • Ability to present & demo technical products and provide proof of concept evaluations
  • Prospecting skills to expand customer base
  • Manage the pre-sale and post-sale technical support needs of the customer
  • Complete multiple overnight trips per month

Why join us?
Olympus Controls (olympus-controls.com) is committed to attracting, training, and retaining a talented team. We are proud of the culture we have built and want you to join us! In addition, you will receive rewards and resources you need to feel fulfilled both professionally and personally. Benefits include:

  • Base salary + bonus eligibility
  • Medical, vision, and dental insurance, 401(k) with employer match, employee assistance program (EAP), vacation and sick time
  • A lasting and growing career - as you gain experience and become an expert in this field, you'll have numerous career paths to choose from
  • Professional development, training, and tuition reimbursement

Qualifications/Experience:

  • Sales Planning
  • Mitsubishi controls, HMI, robotics, and SCADA or similar software programming experience
  • General understanding of machine controls, visualization, robotics, sensors, safety and standards
  • Ability to lift 50+ lbs. when transporting and handling demo equipment
  • Ability to stand and sit in different settings for extended periods of time
  • 5-10 years of experience in the industry preferred
  • Electrical/Software/Mechatronics Engineering degree or equivalent 4-year degree in a technical field preferred

An emerging provider of next generation technology solutions, Applied Industrial Technologies has a growing automation footprint and expanding offering of motion control, machine vision, robotic and IIoT technologies, plus related value-added industrial expertise.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389to let us know the nature of your request.

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