Resident Advocate

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Karibu Resident Advocate will support and monitor men exiting or diverting from incarceration that will be assessed for their next level of care.The Karibu Resident Advocate will be a member of a team to provide support to clients who may experience severe mental health issues, life threatening physical health issues, Intellectual/Developmental Disability issues, and dangerous psychopathy. The Karibu Resident Advocate will communicate, document and report client activity.

Location: 2020 SE Powell Blvd, Portland, OR 97202

Schedule: Tuesday - Saturday 3:00pm-11:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet and direct clients, document client interactions, and provide information and updates to day shift staff.
• Interact with clients over course of shift as appropriate.
• Provide support and basic resource information to clients.
• Monitor building/client common areas.
• Conduct periodic inspections of common areas in the building to monitor building/clients.
• Generate reports, routine computer input; create correspondence and filing as directed by team lead.
• Log events/ incidents using factual -observation based documentation.
• Obtain urinalysis from clients as directed by STP/ARC/ DCP case management staff or team lead.
• Update STP area with appropriate resource information as directed by Supervisor.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
• Basic knowledge of chemical dependency as a disease, mental health, treatment and intervention methods.
• Relevant or adequate knowledge of CCC health services and area resources.
• Ability to work as a team member and to establish priorities.
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Demonstrated ability to work independently with minimal supervision.
• Basic knowledge of community and social agencies, and self-help groups.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to manage time and meet deadlines.
• Detailed oriented; ability to maintain accurate records and necessary paperwork.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Ability to interact respectfully and effectively communicate with clients, co-workers, corrections personnel, police, merchants, the public at large and supervisor.
• Ability to establish and maintain cooperative working relationships with those contacted during the course of work
• Ability to work with individuals who experience severe mental health issues, life threatening physical health issues, intellectual or developmental disabilities, and potentially dangerous psychopathy.

MINIMUM QUALIFICATIONS:

• Must have a high school diploma or equivalent.
• Basic knowledge of chemical dependency, addictions and mental health issues preferred.
• Experience or familiarity using computers for basic functions (data entry, word processing).
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance.
• Must pass a pre-employment drug screen and background check.
• Must not actively be on parole or probation.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs several times a day.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers, and residents/program participants with diverse backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Benefits: Central City Concern offers an incredible benefits package to our Regular/FT employees:

• Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
• 11 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
• Excellent relocation package for those roles that qualify.
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.