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Inmate Accounts Specialist

Douglas County
$18.82 Hourly
douglas county offers a comprehensive benefit package including: insurance including health, dental, vision, and life pension sick leave vacation leave 13holidays flex spending accounts deferred income plans (457 plan) eap health savings accounts
United States, Nebraska, Omaha
Nov 15, 2024

The Position

Incumbents work under the direction of the Director of Corrections or designee performing account transactions to inmate accounts and processing inmate property inventories.


Essential Functions

  • Verify money received from inmates and the public, and create deposit entries for funds.
  • Perform daily cash drops and reconcile cash drawers.
  • Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies and the public.
  • Comply with Civil Service rules, collective bargaining agreements, County policies, department policies and laws creating a cooperative, safe, respectful and quality work environment.
  • Prepare checks to government agencies, vendors, and the public on inmates' behalf.
  • Release account balance to inmates settling accounts upon release from custody.
  • Adhere to department policies, procedures, and protocols.
  • Maintain safety and security as a priority and incorporate in all actions.
  • Provide copies of records to authorized agencies and personnel.
  • Receive inmate personal property, inventory, receipt, store and release property.
  • Prepare 30-day, destroyed, and missing property receipts for inmates.
  • Process inmate property for the intended agency when transferring to another facility.
  • Prepare informational reports and letters of incarcerations.
  • Cooperate with law enforcement and staff conducting investigations.
  • Answer phone calls, provide basic information (e.g. department, inmate status) and transfer calls.
  • Provide notary services.
  • Perform Inmate Services Associate duties, and provide administrative or clerical assistance.
  • Provide training to staff.
  • Safely operate a motor vehicle when required to travel on County business.
  • Report to work with regular, consistent attendance.
  • Perform other duties as assigned and/or directed.

Education and Work Experience and Other Requirements

  • High school diploma or equivalent required.
  • Two (2) years of clerical or cashiering experience required.*
  • One (1) year of experience/training with MSOffice required.
  • Valid driver's license and own mode of transportation at the time of hire and maintained throughout employment required.
  • Experience working in a correctional facility or law enforcement agency preferred.
  • Eligibility to obtain and maintain Nebraska Notary Public and experience providing notary services preferred.
  • Bilingual in Spanish preferred.
  • Completion of a pre-employment criminal record check and post-offer drug screen and physical assessment required.
  • Equivalent education beyond high school may be substituted for work experience on a year-for-year basis.

Physical Requirements & Working Conditions

  • The physical demands and work environment characteristics described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work performed indoors in an office setting within a correctional facility. Schedule will vary (e.g. shifts, holidays, weekends, overtime, emergency call-in). Noise level is usually moderate and occasionally loud. Work may be stressful when dealing with multiple/changing priorities, limited resources, time constraints and uncooperative and/or volatile individuals.
  • Work requires some physical activity, including extended periods of sitting, standing, walking, kneeling, bending, crouching, reaching, stooping, stooping, and climbing. Incumbents must have the ability to frequently lift and/or carry objects weighing up to 50 pounds and occasionally up to 75 pounds.
  • Required sensory abilities include vision, hearing and touch. Visual abilities, correctable to normal ranges, include close, distance, color and peripheral vision, depth perception, and the ability to adjust focus. Communications abilities include the ability to talk and hear within normal ranges. Incumbents must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment (e.g. coin and currency machines).




Douglas County is an EOE - Disability/Veterans



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