JOB SUMMARY
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AllCom Services has an opening for a Field Engineer to provide service and maintenance of Access control, IP CCTV systems, Intercoms, Intrusion systems and visitor management systems. The qualified candidate will need to be available to respond to service calls at customer sites. |
job duties and responsibilities
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- Analyze, review and inspect findings to determine the source of problem.
- Recommend repair, replacement, or other corrective action.
- Coordinate problem resolution with management or other personnel to expedite repairs.
- Program, integrate, perform first level test, operate, troubleshoot to a higher level, and repair/replace associated equipment and systems comprised of numerous subsystems (Card readers, PIRs, Cameras, Client Workstations)
- Maintain records of performance reports
- Promotes AllCom's Core Values of Honesty, Integrity, Quality and Performance.
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job knowledge AND skills
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- Familiar with installation and maintenance of integrated access control systems comprised of access control, IP video, and intercom
- Must be able to work in the NY Metro Tri State area.
- Ability to make decisions independently.
- Mechanical ability required for installation and servicing of electronic security equipment.
- Superior communication and interpersonal skills; demonstrated ability to interface with external customers in person, via telephone and email.
- Good verbal and written communication skills
- Strong experience in Windows, MS Office Suite, Acrobat.
- Has developed a full understanding of all AllCom and industry standard safety regulations OSHA 10 required. (OSHA 30 desired)
- Experience with the operation of SIGINT collection/processing systems a plus
- Experience with Cisco network equipment a plus
- Familiar with a variety of the field's concepts, best practices and procedures.
- Knowledge of commonly used concepts, best practices and procedures in the construction and/or electrical installation field.
- Relies on judgment and experience to plan and accomplish tasks.
- Presents a professional image and conduct to the customer and the general public in accordance with established AllCom standards
- Ability to stoop, kneel or crouch.
- Must be able to climb ladders up to 20 feet and work on lifts up to 40 feet. (with another man - 2 man rule)
- Must be able to lift or carry loads up to 50 pounds.
- Must have reliable transportation (minimum small truck) to carry replacement parts and tools). A small van may be provided.
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education/certification/job experience required
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- Two to four years of technical education, training or related work experience.
- Manufacturer certifications in Lenel (required), AMAG, Identiv, AXIS, HanWha, Exacqvision desired.
- Minimum 5 years of previous field service with repair/maintenance/installation of electronic security equipment required.
- Must be able to pass pre-employment testing (drug and background) and have a valid driver's license.
- Ability to secure and maintain Department of Defense Secret Clearance
- Must have the ability to travel to project locations outside of the tri-state area.
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AllCom Global Services
Apr 22, 2025 