Senior Industry Technical Consultant

Nalco Water, an Ecolab Company, is seeking an Sr Industry Technical Consultant for our Downstream division to lead our efforts to develop, deploy, and optimize process chemical applications and digital technologies.

The role of the Sr Industry Technical Consultant is to provide sales and service support on a technical advisory level to our sales force as they work to grow and maintain Nalco's sales in the Downstream industries. In addition to supporting sales growth utilizing existing products and programs, the ITC also plays a major role in the development and implementation of new technologies. Working closely with Sales, Research, and Marketing, the ITC helps create, develop, and evaluate innovative new programs and services that provide value to our customers in refining operations.

What's in it For You:

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

• The ability to make an impact with a company that is passionate about your career development

• Enjoy a flexible, independent work environment

• Receive a non-decaled company vehicle for business and personal use

• Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

Sales Support

As part of a regional division, this role will entail on-site support for a wide range ofrefining customers in NA region. ITC support in the sales process consists of strong technical support in the following areas:

Target Account Development

• Working with the local sales engineer to audit and assess customer operations to determine where Nalco chemical and digital technology can help improve operational efficiency, reduce total cost, maximize productivity, and improve finished product quality.

In-Plant Technical Trials

• Help develop detailed trial plans by assessing historical operational data and determining the best approach to help meet customer KPIs. This includes the development of the following:

  • Criteria for success (linked to Discovery Agreement)

  • Real-time data acquisition

  • Establishing key performance indicators and pertinent operational data requirements

  • Plant Trial Support - work with Technical and Operations staff during plant test to advise on recommended changes/adjustments help optimize the performance of the application

  • Post-Trial Support - assist with data analysis, conclusions, recommendations and Case Study summary.

Service Support

• Assist with optimization and troubleshooting of Nalco Water technologies as the need arises in customer operations.

Innovation

• The ITCs play an important role in the Innovation process by working closely with our Marketing team to identify and evaluate current customer needs and opportunities. They also work closely with the R&D team throughout the technology development process, including lab testing and plant trials. The ITC also helps to assess the full value of the new technology as part of the commercialization process.

Industry facing expert interaction

• A key aspect of this role is to interact with the main Industry Associations (AFPM/Refcomm/AMPP- former NACE/COQA/CCQTA,etc) attending conferences and participating in different activities like round table discussions, specific presentations, panel representative. Main objectives are to identify

  • Industry trends and new developments

  • Competitor's activities

  • Customer needs

• Training: as a process expert, ITC will lead internal training for Sales personnel as well as customer facing training as requested.

• Internal technical networks participation including experience exchange, white paper writing, etc

Position Details:

• This position is remote, however ideally based in the Houston, TX area.

• Territory covers the North America.

• Targeted accounts in the Refining Industry

• Up to 50% or more overnight travel required

Minimum Qualifications:

• Bachelor's degree

• 10 years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience

• 50% or more overnight travel required

• Must have a valid Driver's License and acceptable Motor Vehicle Record

• No immigration sponsorship offered for this role

Preferred Qualifications

• Bachelor's degree in Chemical Engineering

• Experience Process Engineering in the Refining Market

• Ability to lead teams and develop and motivate team members

• Ability to quickly establish technical credibility and form interpersonal relationships

• Experience with process instrumentation and industrial automation systems

• Other languages proficiency (Spanish, other)

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

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