Senior Director Enterprise Systems and Applications

Elgin Community College

United States, Illinois, Elgin

1700 Spartan Dr (Show on map)

Nov 29, 2024

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

M-F 8:00am - 5:00pm

Rate of Pay:

This position is a grade 217 with a minimum of $97,339 and a mid-point of $129,785. Salary offer will be commensurate with the education/experience, in alignment with the College's compensation philosophy, and the current CBA, if applicable.

FLSA Status:

Exempt

Grant Funded:

Job Summary:

An employee in this classification performs work of considerable difficulty managing and leading staff and activities related to the maintenance, enhancement, and integration of enterprise applications, including administrative systems, databases, and web applications, whether on-premise, in-cloud, or hybrid. The Senior Director also serves as a project manager for department-specific projects and collaborates with other project managers to ensure successful project completion. Additionally, this position oversees the department's work to ensure efficiency and high customer service, supporting the strategic goals of the IT department, functional departments, and the College, while fostering a collaborative environment. General direction is received from assigned manager.

Required Knowledge, Skills & Abilities:

Bachelor's degree in computer science, business, or related field.
PMP Certification from PMI.
7+ years managing IT staff, preferably in enterprise systems and applications.
7+ years managing multiple complex technical projects.
Knowledge of higher education enterprise systems (ERP, CRM, etc.).
Experience with programming languages and relational databases.
Proficiency in PMBOK and project management methodologies (Agile, Waterfall).
Knowledge of IT infrastructure, server, networking, and computer technologies.
Experience with help desk and project management tools (preferably Jira).
Experience managing projects with external contractors, consultants, or vendors.
Experience in higher education, understanding its unique needs and challenges.
Strong diagnostic, analytical, problem-solving, and organizational skills.
Excellent leadership and team management skills.
Ability to make informed, flexible decisions quickly

Desired Knowledge, Skills & Abilities:

Master's degree

Knowledge of Ellucian Colleague

Essential Duties:

Oversees system integrations across all college departments, including HR, TLSD, Institutional Research, Business and Finance, Marketing, Institutional Advancement, and IT.
Collaborates closely with analyst departments, providing leadership and mentorship to streamline and automate processes.
Manages project priorities, maintenance tasks, and deadlines, and provides timely feedback through various communication channels.
Leads and directs the application development team's tasks and priorities as project manager.
Troubleshoots complex issues, ensuring prompt resolution while considering system-wide impacts.
Establishes standards for processing system updates, reviews patches and upgrades, coordinates necessary work, identifies risks, and monitors installations.
Ensures testing plans are in place for cloud-based systems to prevent usage impacts and addresses any issues promptly.
Represents IT on internal committees, contributes to strategic discussions, and provides expertise on IT systems and applications.
Participates in non-IT hiring committees for administrative positions as needed

Other Duties:

Performs other job-related duties as assigned which pertain to the job description.
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Light (up to 25 lbs occasionally or 10 lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 10/04/2024. Elgin Community College Support Staff Association (SSECCA) members that apply by 10/11/2024 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.