Credit Representative

3869BR

Credit

Regular

Job Description

SUMMARY This position operates in a fast-paced environment for the leading national distributor of food service equipment and supplies. The Credit Representative I collects accounts receivable items and credit reviews orders prior to shipment for a designated part of the company.

RELATIONSHIPS This position reports to the Credit Supervisor and works closely with Don customers and members of the Sales Force. The Credit Representative I interacts with members of other functional areas and is responsible for maintaining positive business relationships with both internal and external customers.

* Closely monitors customer receivable aging. Takes corrective action as follows:
* Contacts customers by phone and fax
* Contacts sales representatives to enlist their help on past due accounts
* Maintains documentation on all collection activities
* Obtains approval of supervisor before accepting payment plans or partial settlements
* Obtains approval of supervisor before placing accounts for collection with agencies or attorneys
* Brings non-routine matters to the attention of supervisor
* Places accounts on credit hold following standard operating procedures (SOP's)
* Notifies sales representatives of accounts going on credit hold or being placed for collection following standard operating procedures
* Reviews orders prior to shipping, either approving or holding following standard operating procedures
* Issues credit memos for reasons other than merchandise returns (price, tax, freight, damage, or gratuity credits)
* Reconcile and resolve out-of-balance conditions (i.e. account payments, short payments, overpayments, unexplained deductions, duplicate deductions, and any other balance over 90 days old)
* Performs various administrative tasks as assigned
* Prepare reports for management on the status of accounts receivables
* Carries out special projects/assignments as delegated by the supervisor
* Performs other duties as assigned

External Qualifications

QUALIFICATIONS
Required:
* High School Diploma or GED equivalent is required with a minimum of 1 to 3 years of applicable credit/ collection experience extending commercial lines of credit (B2B)
* Ability to multi-task in a fast-paced environment
* Ability to follow detailed instructions
* Ability to communicate effectively both verbal and in writing
* Advanced proficiency with Microsoft Office products (specifically Excel)
* Ability to complete assigned duties in a timely manner
* Must be detailed oriented and well organized
* Ability to adhere to Edward Don & Company's standards of conduct policy

Preferred:
* SAP experience is a plus
* Associates Degree from an accredited institution preferred
* Credit experience in a distribution or manufacturing environment is highly preferred

City

Miramar

State/Province

Florida

Zip Code

33025

FLSA

Non-Exempt

Company Overview

Owned and operated by the Don family since 1921, Edward Don & Company is the world's leading distributor of foodservice equipment and supplies. Our knowledgeable sales representatives, unmatched product selection, nationwide distribution centers, and integration of new technology make us the chosen supplier to all types of foodservice businesses including independent restaurants, national chains, health care, hospitality, country clubs, schools and universities, government institutions, and foodservice management.

Edward Don & Company offers a comprehensive benefit plan which includes medical, dental and vision benefits; 401(k); paid vacation, personal/sick days and holidays; job training and development; life insurance; employee assistance program; flexible spending accounts; merchandise discounts and much more. EOE disability/veteran.