Ticketing Services Intern

PGA TOUR, INC.

Nov 09, 2024
The inaugural James Hardie Pro Football Hall of Fame Invitational takes place March 31 to April 6, 2025, at the Old Course at Broken Sound in Boca Raton, Fla. The tournament, which will be televised on the Golf Channel, will feature a field of 78 PGA TOUR Champions professionals competing for a purse of $2.2 million dollars. Playing alongside the Champions Tour players will be 26 football legends, who will tee it up on Friday and Saturday of the event. Benefitting the Boca Raton Regional Hospital, Habitat for Humanity of Greater Palm Beach County, and First Tee Foundation, the James Hardie Pro Football Hall of Fame Invitational will be managed by Pro Links Sports, a nationally recognized sports marketing and event management firm that assists in running several PGA TOUR and PGA TOUR Champions tournaments. For more information about the James Hardie Pro Football Hall of Fame Invitational, please visit www.JamesHardieInvitational.com. Position Summary: This internship will focus on assisting our ticket vendor program and driving attendance. This candidate will work directly with the Ticketing & Digital Communications Manager and must be able to work well under pressure and in a team environment, keen to details, and seek gaining exposure to the PGA TOUR and entertainment industry. Position Details: Assist the build out of tickets and passes with ticket vendor A willingness to provide a high level of customer service Support on-site box office, will call operations, and inbound partner calls Assist with assembling credential packets Leverage ticket vendor analytics to optimize decisions Assist with customer service as it relates to ticketing including troubleshooting, refunds, order changes, etc. Communicate with previous and prospective ticket buyers to inform them of new offers Qualified Applicants Must Have: A desire to gain experience in a professional sports and entertainment environment Strong communication skills and desire to work well with others in a fast-paced environment and meet deadlines Proficiency in Microsoft Office Flexibility and willingness to work evenings and weekends Full availability during tournament week March 31 - April 6, 2025 Internships will run from January 15 - April 15,2025 Eligibility Must be currently enrolled in a degree program at the time of application and throughout internship period while receiving academic credit Applicants should reside near Boca Raton or be willing to commute between Boca Raton and Tequesta A resume and cover letter should be submitted as an attachment with the application Please note internships are unpaid We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.