PASOs Resource Specialist

Overview

Primary Purpose

The resource specialist plans, develops, markets, and delivers public health education regarding maternal and child health and lifestyle habits to communities and patients. The resource specialists act as a cultural liaison to the clinical team to aid in cross cultural understanding, enhance quality of services, and amplify the voices of Latino(a)/Hispanic communities and families served by Atrium Health. In addition to educating groups or individuals, the resource specialists will develop and lead outreach activities, recruitment, and resource navigation to achieve optimal health outcomes.

Major Responsibilities

• Conduct intake interviews to assess the needs of individuals and families in person or over the phone to identify and facilitate access to health resources within the Atrium Health system, community programs, and other resources that bolster their health and well-being by maintaining expertise in eligibility and enrollment guidelines and procedures for targeted programs and services.
• Engage with the community to establish trust and understanding, serve as a link between healthcare services and community needs, and provide education using the PASOs culturally and linguistically tailored curriculum, with an emphasis on maternal and child health, nutrition, physical activity, and disease prevention.
• Collect, track and maintain data entry to report on program progress. Data entry includes collecting information on all program activities such as and not limited to: tracking of outreach events and number of persons reached, program participant encounters and information, KPIs, referrals made, and number of screenings.
• Conduct case management, provide care coordination, and encourage ongoing healthy behaviors, including adherence to treatment plans, medication compliance, and the importance of regular screenings and appointments.
• Establish and maintain relationships with community partner organizations to coordinate comprehensive care and support for individuals and families and actively participate in community meetings as an Atrium Health PASOs resource specialist.
• Organize and conduct culturally and linguistically tailored community outreach events and community education sessions at pre-determined access points related to lifestyle habits and disease prevention.
• Conduct regular visits to individuals in their homes and community settings to provide guidance, health education, and support in navigating the health care system.

Minimum Job Requirement

Education

A bachelor's degree in public health, health education, health promotion or a closely related field such as psychology, social work, biology, sociology, education or physical education

Work Experience

2 years or more coordinating and leading health education programs or sessions related to maternal and child health, community health, disease prevention, health equity, public health, or health and human services. Certification as a PASOs resource specialist must be completed after hire and will be provided. Experience working with the Latino(a)/Hispanic community is preferred.

Knowledge / Skills / Abilities

Ability to engage groups in leaning processes.

Highly self-motivated, with ability to work independently and in a team setting.

Knowledge of the principles, practices and theories of outreach, health promotion and education.

Proficiency in Spanish, as well as English, to effectively communicate with Latino communities and team members of Atrium Health as well as community partners, etc.

In-depth understanding and appreciation of Latino cultures, traditions, and values.

Experience in community work or health related fields preferred, with a strong understanding of community dynamics and public health principles is valuable.

Ability to develop effective working relationships with a variety of individuals to gain support and interest in the program's objectives.

Adept at identifying challenges and developing innovative solutions to overcome barriers to health access and education.

Ability to apply knowledge of a variety of federal, state and local resources, programs and services involved with outreach and enrollment initiatives.

Ability to use intermediate functions and features of the MSOffice Suite, including Outlook, Word, Excel, and PowerPoint.

Ability to navigate the internet, including usage of and the ability to successfully and accurately utilize web-based programs and applications.

Ability to learn and effectively use electronic medical health record software.

Ability to prioritize multiple tasks, assignments and projects to meet established quality and time requirements.

Ability to build trust and establish meaningful relationships with Latino community members.

Physical Requirements and Working Conditions

This position requires travel, therefore, will be exposed to weather and road conditions

Operates all equipment necessary to perform the job.

Exposed to a normal office environment.

Requires reading, comprehending, and editing materials.

Requires clear and effective communication.